At a Glance
- Tasks: Manage office operations, payroll, compliance, and support recruitment in a care home setting.
- Company: Join Harbour Healthcare, a team dedicated to high standards of resident care.
- Benefits: Enjoy discounts, free counselling, training opportunities, and wellness support.
- Other info: Dynamic workplace with opportunities for growth and employee recognition.
- Why this job: Make a difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in administration, excellent communication, and organisational skills required.
The predicted salary is between 27000 - 28500 £ per year.
Harbour Healthcare are recruiting for a Care Home Administrator in Leeds. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that puts residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other. This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive.
The Administrator’s main duties will include:
- Processing payroll details for all employees.
- Use of Cold Harbour system.
- Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
- Maintaining and updating compliance dashboards such as NMDS and training platforms.
- Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
- Filing.
- Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
- Taking minutes of meetings.
- Adhering to current GDPR requirements.
- Writing letters and emails.
- Providing general administrative support to the management and home.
The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
Essential Skills:
- Excellent written and verbal communication skills
- Proficiency using Microsoft Office Suite
- Hands‑on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time‑management skills, with the ability to prioritise tasks.
Tangible benefits for working for Harbour:
- Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
- FREE face‑to‑face counselling, for you and your family!
- Staff recognition award ceremonies £30 voucher available every month for the nominated ‘Employee of the month’
- Opportunities for training and career progression
- Salary Sacrifice Pension scheme
- Blue Light Card – up to 50% discount across 100’s of retailers
- Access to a FREE eye test and discounted glasses
- Cashback card – save up to £500 annually, can be used at over 80 big brands
- Wellbeing portal: FREE meditation series, FREE wellbeing podcasts & live virtual events, FREE mental health support programmes, FREE workout plans, FREE Live digital gym classes, FREE mindset and wellbeing series
- Seasonal Company events, competitions and incentives
- Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare
- On‑site parking
If you believe that you might be right for this role, we would love to hear from you. Apply now!
Care Home Administrator in Leeds employer: Harbour Healthcare
Harbour Healthcare is an exceptional employer, offering a supportive and professional work environment at Harrogate Lodge Care Home in Leeds. With a strong focus on employee wellbeing, we provide numerous benefits including discounts on shopping and entertainment, free counselling services, and opportunities for career progression. Our culture promotes respect, teamwork, and high standards of care, making it a rewarding place to work for those passionate about making a difference in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Healthcare. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to administration roles. Think about how your previous experience aligns with the responsibilities listed in the job description. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss your proficiency with Microsoft Office and any other relevant software. Maybe even bring examples of how you've used these tools effectively in past roles to impress the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Care Home Administrator in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role requires excellent written and verbal communication, make sure your application reflects this. Use clear, concise language and check for any typos or grammatical errors before hitting send.
Tailor Your CV and Cover Letter:We want to see how your experience aligns with the Care Home Administrator role. Highlight relevant skills and experiences that match the job description, especially those related to compliance and administration.
Be Professional Yet Friendly:While we appreciate a professional tone, don’t be afraid to let your personality shine through. A friendly and approachable attitude can go a long way in making a great first impression.
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Harbour Healthcare
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Care Home Administrator. Brush up on your knowledge of payroll processing, compliance requirements, and the Cold Harbour system. This will show that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, prepare examples of how you've effectively communicated in previous positions. Whether it’s handling difficult calls or writing clear emails, be ready to share specific instances that highlight your abilities.
✨Demonstrate Organisational Prowess
The role requires strong organisational skills, so come prepared with examples of how you’ve managed multiple tasks or projects simultaneously. Discuss your time-management strategies and how you prioritise tasks to ensure everything runs smoothly.
✨Be Proactive and Positive
Harbour Healthcare values a positive and self-motivated attitude. During the interview, express your enthusiasm for the role and share how you approach challenges with a proactive mindset. This will resonate well with their team culture and expectations.
