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- Tasks: Support care homes in the North West, ensuring quality standards and operational efficiency.
- Company: Join a family-run healthcare business that values inclusion and empowerment.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Nurse qualified with experience in management and operational support.
- Other info: Dynamic role with hands-on responsibilities and excellent career progression.
The predicted salary is between 55000 - 55000 £ per year.
Location: Stoke‐On‐Trent, Crewe, Cheshire (and surrounding North West area)
Compensation: £55,000 per annum + £5,000 car allowance
About Harbour Healthcare: Family‐run business with over 42 care homes across the UK, growing year by year. We value inclusion, belonging, and empowerment, and believe results come through nurtured people and quality care.
Job Purpose: The Regional Support Manager will support any home within the region and travel flexibly as required. They will report to the Regional Manager. The role involves working closely with the Regional Manager and each home's management team to ensure action plans are completed, improvements are implemented, and quality standards enhanced. Primary responsibility is to help the region achieve a "minimum" good CQC outcome in all homes, championing quality throughout. They will support homes to meet financial budgets and manage operational issues. This is a hands‐on role requiring practical operational support to homes when needed. The Regional Support Manager will manage or support homes where the Manager is absent due to vacancy, leave, or sickness. They will support new Managers and those experiencing operational challenges. In the absence of a Regional Manager, they may deputise for that role.
Principal Role & Accountabilities:
- Deliver elements of the Service Improvement Plan as agreed with the line manager.
- Support implementation and ongoing management of new systems (e.g., EMAR, electronic care planning).
- Lead, direct, supervise, and support employees within the region.
- Manage the region efficiently within available resources.
- Support recruitment in line with Harbour policy and procedure.
- Provide induction training and supervision to employees as required.
- Promote effective communication within the service, championing key elements such as Stand‐Up meetings and Resident of the Day.
- Address HR issues, performance, probation, and disciplinary matters (informal or formal).
- Ensure the emotional, spiritual, physical, medical, and material needs of residents are recognised, assessed, and met, including regular reviews and care plan formulation.
- Involve residents in decision‐making about activities, lifestyle, and home matters where possible.
- Assist with building maintenance and equipment matters.
- Support implementation of Health and Safety systems (risk assessments, fire records, COSHH files, etc.).
- Ensure mandatory training requirements are met and up‐to‐date training records are maintained for all employees.
Core Values:
- Seeing possibilities to make a positive difference.
- Valuing and celebrating individuality and diversity.
- Supporting rights, needs, choices, and dreams.
- Being responsible, sustainable, and innovative in work.
Harbour Healthcare has earned accolades such as carehome.co.uk Top 20 Awards and Disability‐Confident Commitment awards. All positions require an Enhanced DBS check for children and adults.
Interested? Click the Apply button now!
Regional Support Manager (Nurse Qualified) in Crewe employer: Harbour Healthcare
Contact Detail:
Harbour Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Manager (Nurse Qualified) in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at Harbour Healthcare. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Harbour Healthcare's values and recent achievements. Show us how your experience aligns with our mission of quality care and empowerment during the conversation.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when discussing your hands-on experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you're genuinely interested in the role. Plus, it keeps you on our radar!
We think you need these skills to ace Regional Support Manager (Nurse Qualified) in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Support Manager role. Highlight your nursing qualifications and any relevant management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about quality care and how you can contribute to our mission at Harbour Healthcare. Keep it personal and engaging!
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving care standards or leading a successful project, we want to see how you’ve made a positive impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Harbour Healthcare
✨Know Your Stuff
Make sure you’re familiar with Harbour Healthcare’s values and mission. Understand their commitment to quality care and how they support their staff. This will show that you’re genuinely interested in the role and align with their ethos.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage teams, implement systems, and improve care standards. Highlight any experience you have with CQC outcomes or operational challenges, as this is crucial for the Regional Support Manager position.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and the challenges they face in the North West region. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as managing a home in crisis or supporting a new manager. Think through these scenarios beforehand and be ready to discuss your approach and thought process.