At a Glance
- Tasks: Manage office operations, payroll, compliance, and support recruitment in a care home setting.
- Company: Join Harbour Healthcare, a team dedicated to exceptional resident care and comfort.
- Benefits: Enjoy discounts, free counselling, training opportunities, and wellness support.
- Other info: Dynamic workplace with opportunities for growth and recognition.
- Why this job: Make a difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in administration, excellent communication, and organisational skills required.
The predicted salary is between 15.43 - 15.43 £ per hour.
Harbour Healthcare are recruiting for a Care Home Administrator in Plymouth. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that puts residents' care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other. This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.
The Administrator’s main duties will include:
- Processing payroll details for all employees.
- Use of Cold Harbour system.
- Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
- Maintaining and updating compliance dashboards such as NMDS and training platforms.
- Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
- Filing.
- Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
- Taking minutes of meetings.
- Adhering to current GDPR requirements.
- Writing letters and emails.
- Providing general administrative support to the management and home.
The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
Essential Skills:
- Excellent written and verbal communication skills
- Proficiency using Microsoft Office Suite
- Hands‑on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time‑management skills, with the ability to prioritise tasks.
Tangible benefits for working for Harbour:
- Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
- FREE face‑to‑face counselling, for you and your family!
- Staff recognition award ceremonies
- £30 voucher available every month for the nominated ‘Employee of the month’
- Opportunities for training and career progression
- Salary Sacrifice Pension scheme
- Blue Light Card – up to 50% discount across 100’s of retailers
- Access to a FREE eye test and discounted glasses
- Cashback card – save up to £500 annually, can be used at over 80 big brands
- Wellbeing portal: FREE meditation series, FREE wellbeing podcasts & live virtual events, FREE mental health support programmes, FREE workout plans, FREE Live digital gym classes, FREE mindset and wellbeing series
- Seasonal Company events, competitions and incentives
- Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare
- On‑site parking
We would love to hear from you if you believe you might be right for this role.
Care Home Administrator in Plymouth employer: Harbour Healthcare Ltd
Harbour Healthcare is an exceptional employer, offering a supportive and professional work environment in Plymouth where the focus is on high standards of resident care. Employees benefit from a range of perks including discounts on shopping and entertainment, free mental health support, and opportunities for career progression, all while being part of a dedicated team that values respect, responsibility, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Plymouth
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Harbour Healthcare Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Harbour Healthcare Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Harbour Healthcare Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Home Administrator in Plymouth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Harbour Healthcare Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Harbour Healthcare Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Harbour Healthcare Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Harbour Healthcare Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Harbour Healthcare Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Harbour Healthcare Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
