At a Glance
- Tasks: Manage office operations, payroll, compliance, and support recruitment in a care home setting.
- Company: Join Harbour Healthcare, a team dedicated to high standards of resident care.
- Benefits: Enjoy discounts, free counselling, training opportunities, and wellness support.
- Other info: Dynamic workplace with opportunities for growth and recognition.
- Why this job: Make a difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in administration, excellent communication, and organisational skills required.
The predicted salary is between 27000 - 32000 £ per year.
Harbour Healthcare are recruiting for a Care Home Administrator in Leeds. Harbour Healthcare set high standards for resident care; working for Harbour Healthcare will mean that you are joining a team that puts residents’ care and comfort before everything else. Our team is professional, respectful, responsible, well trained and has high expectations of themselves and each other. This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.
Administrator’s main duties will include:
- Processing payroll details for all employees.
- Use of Cold Harbour system.
- Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
- Maintaining and updating compliance dashboards such as NMDS and training platforms.
- Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
- Filing.
- Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
- Taking minutes of meetings.
- Adhering to current GDPR requirements.
- Writing letters and emails.
- Providing general administrative support to the management and home.
The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
Essential Skills:
- Excellent written and verbal communication skills
- Proficiency using Microsoft Office Suite
- Hands‑on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time‑management skills, with the ability to prioritise tasks.
Tangible benefits for working for Harbour:
- Discounts on shopping, fashion, days out, travel, entertainment and lots more!
- FREE face‑to‑face counselling, for you and your family!
- Staff recognition award ceremonies
- £30 voucher available every month for the nominated ‘Employee of the month’
- Opportunities for training and career progression
- Salary Sacrifice Pension scheme
- Blue Light Card – up to 50% discount across 100’s of retailers
- Access to a FREE eye test and discounted glasses
- Cashback card – save up to £500 annually, can be used at over 80 big brands
- Wellbeing portal: FREE meditation series, FREE wellbeing podcasts & live virtual events, FREE mental health support programmes, FREE workout plans, FREE Live digital gym classes, FREE mindset and wellbeing series
- Seasonal Company events, competitions and incentives
- Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare
- On‑site parking
If you believe that you might be right for this role, we would love to hear from you.
Care Home Administrator in Leeds employer: Harbour Healthcare Ltd
Harbour Healthcare is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a professional and supportive work environment. Located in Leeds, the Care Home Administrator role offers competitive pay, extensive training opportunities, and a range of employee benefits including discounts, mental health support, and recognition programmes, making it an ideal place for those seeking meaningful and rewarding employment in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Harbour Healthcare. Understanding their values and how they prioritise resident care will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and compliance. Think about examples from your past experience that highlight your organisational skills and ability to multitask, as these are key for the Care Home Administrator role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you present yourself professionally. A smart appearance shows that you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Home Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Care Home Administrator role. Highlight your relevant experience, especially in administration and compliance, as well as any specific skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter should reflect your personality and enthusiasm for the role. Use it to explain why you’re a great fit for our team at Harbour Healthcare and how your values align with ours.
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. This is your chance to demonstrate your professionalism right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Harbour Healthcare Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Care Home Administrator. Brush up on your knowledge of payroll processing, compliance requirements, and the Cold Harbour system. This will show that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve liaised with clients or handled sensitive information, and be ready to discuss these experiences.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you’ve managed multiple tasks or projects simultaneously. You could mention specific tools or methods you use to stay organised, like digital calendars or task management apps.
✨Be Proactive and Positive
Harbour Healthcare values a positive and self-motivated attitude. During the interview, express your enthusiasm for the role and share instances where you took initiative to solve problems or improve processes in your previous jobs. This will help you stand out as a candidate who aligns with their values.
