HR Business Partner - Care Homes in Exeter

Overview

Harbour Healthcare seeks a HR Business Partner to join the People Team.

The role supports compliance with regulations, drives continuous improvement, and develops organisational culture and leadership capability across Harbour Healthcare.

Responsibilities

• Ensure the company complies with current regulations, professional standards, policies and procedures, and legislation (including data protection, the Equality Act, and health and safety).
• Drive the continuous improvement agenda with a focus on engagement and welfare activities, maximise productivity, devolve HR responsibilities to line managers, and build leadership capability.
• Support transforming and strengthening the organisational culture; ensure that the company values and approach are demonstrated.
• Provide professional support and advice to transform and develop the organisation; enable managers to access guidance and information to manage workforce issues.
• Support the development of effective employment policies across Harbour Healthcare, in consultation with senior managers and staff as appropriate.
• Coach, mentor and support staff to identify strengths and development needs, while championing a culture of Diversity, Equity and Inclusion (DEI).
• Design and develop HR training programs for management and employees to incorporate best practice and lessons learned into program plans.
• Consult with management on performance, organisational and leadership matters; conduct needs assessments to determine measures to enhance employee performance and overall company performance.
• Lead by example to deliver Harbour Healthcare values professionally; foster strong working relationships with team members, the company, and clients.
• Regularly coach, mentor and support regional managers and high-potential colleagues to identify strengths, develop relationships, and support retention; attend team meetings with stakeholders to improve communications.
• Support a robust up-skilling program where gaps are identified.
• Ensure managers are developing their teams to deliver safe care and support regional teams accordingly.
• Collaborate with support office departments to ensure the employee journey is delivered in a timely manner.
• Champion Harbour Healthcare as the employer of choice and support the HR team to resolve concerns and complaints promptly; identify early potential loss or poor service delivery.
• Work with the Senior Regional Team on continual improvement of quality systems and processes to develop a better service; provide expert advice and support through proactive risk management; guide colleagues accordingly.
• Ensure all HR-related policies, procedures and documentation are implemented effectively across Harbour Healthcare.

Qualifications

• Completed or working towards a CIPD Level 5 (or equivalent).
• Knowledge of regulatory requirements, legislation, guidance and best practice in line with CQC.
• Experience of writing policies and procedures (desirable).
• Enhanced DBS check required for Children and Adults.

Salary and Benefits

• Circa £40,000–£45,000 plus £5,000 car allowance and paid mileage.
• Discounts on shopping, fashion, days out, travel, entertainment and more.
• Cycle scheme with savings on bike purchases; free face-to-face counselling for you and your family.
• Staff recognition awards; monthly voucher for Employee of the Month.
• Opportunities for training and career progression; salary sacrifice pension; Blue Light Card discounts.
• Free eye tests and discounted glasses; cashback card; wellbeing portal and resources; mental health support programs; workout plans and live digital gym classes.
• Seasonal events, competitions and incentives; refer-a-friend scheme; on-site parking.
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