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For Companies At a Glance
- Tasks: Support the care home with administration, payroll, and compliance tasks.
- Company: Join Harbour Healthcare, a leader in resident care and comfort.
- Benefits: Enjoy discounts, wellbeing support, and opportunities for career growth.
- Why this job: Make a difference in residents' lives while developing your professional skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Dynamic team environment with recognition awards and fun company events.
The predicted salary is between 30000 - 42000 £ per year.
Care Home Administrator position at Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN, recruited by Harbour Healthcare. Harbour Healthcare sets high standards for resident care, and the role will join a team that puts residents' care and comfort first.
Overview
This is a great opportunity for a positive, self‑motivated, friendly and proactive professional. The Administrator will support the home and management.
Duties
- Process payroll details for all employees using the Cold Harbour system.
- Ensure care worker and service user files remain compliant, chasing key documents when required.
- Maintain and update compliance dashboards such as DS and training platforms.
- Assist with recruitment selection, vetting and training applicants before placement and secure continuous training.
- File paperwork.
- Answer telephone calls and liaise with clients, relatives and external stakeholders.
- Take minutes of meetings.
- Adhere to current GDPR requirements.
- Write letters and emails.
- Provide general administrative support to the management and home.
Qualifications & Essential Skills
- Excellent written and verbal communication skills.
- Proficiency using Microsoft Office Suite.
- Hands‑on experience with office equipment (fax machines and printers).
- Professional attitude and appearance.
- Resourceful and proactive when issues arise.
- Excellent organisational skills.
- Multitasking and time‑management skills, prioritising tasks.
Benefits
- Discounts on shopping, fashion, days out, travel, entertainment and more.
- Free face‑to‑face counselling for you and your family.
- Staff recognition award ceremonies.
- £30 voucher every month for nominated Employee of the month.
- Opportunities for training and career progression.
- Salary sacrifice pension scheme.
- Blue Light Card – up to 50% discount across 100’s of retailers.
- Free eye test and discounted glasses.
- Cashback card – save up to £500 annually, usable at over 80 big brands.
- Wellbeing portal: free meditation series, wellbeing podcasts & live virtual events, mental health support programmes, workout plans, live digital gym classes, mindset and wellbeing series.
- Seasonal company events, competitions and incentives.
- Refer a friend scheme – earn up to £250 when referring a friend to Harbour Healthcare.
- On‑site parking.
If you believe that you might be right for this role, we would love to hear from you. Apply now!
Care Home Administrator employer: Harbour Healthcare Ltd
Contact Detail:
Harbour Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Harbour Healthcare. Understanding their values and how they prioritise resident care will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and compliance. Think about examples from your past experiences that highlight your organisational skills and ability to multitask. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you present yourself professionally. A smart appearance shows that you take the opportunity seriously and are ready to contribute positively to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Home Administrator role. Highlight your relevant experience and skills, especially in administration and communication, to show us you're the perfect fit for our team.
Show Off Your Skills: We want to see your excellent written and verbal communication skills shine through. Use clear and concise language in your application, and don’t forget to mention your proficiency with Microsoft Office Suite – it’s a must for this role!
Be Professional and Personable: Remember, we’re looking for someone friendly and proactive. Let your personality come through in your application while maintaining a professional tone. This will help us see how you’d fit into our caring environment.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we receive all your details and can consider you for the Care Home Administrator position at Clement Court.
How to prepare for a job interview at Harbour Healthcare Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around compliance and payroll processing. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to liaise with clients or manage sensitive information, as these experiences will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when juggling multiple responsibilities like recruitment and compliance. This will highlight your proactive approach and resourcefulness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or the challenges the care home is currently facing. This shows that you’re not just interested in the job, but also in contributing positively to the environment at Clement Court Care Home.
