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- Tasks: Deliver exceptional spa treatments and lead a motivated team to ensure guest satisfaction.
- Company: Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Discounts on treatments, food, and drinks; health support; competitive salary.
- Why this job: Join a dynamic team and make every guest's spa experience unforgettable.
- Qualifications: NVQ Level 2 & 3 qualified; experience with TEMPLE SPA or ELEMIS is a plus.
- Other info: Great career progression opportunities and unique training within a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
The role… We have a superb opportunity for a Senior Spa Therapist with a passion to deliver consistently exceptional service who wishes to develop their career within a progressive company. You will be NVQ Level 2 & 3 qualified. TEMPLE SPA, ELEMIS training, and experience would be a distinct advantage.
As Senior Spa Therapist, you will assist the Spa Manager in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in guest service. You will be required to carry out a variety of treatments including massage, be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Senior Spa Therapist, you will also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa.
Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What’s in it for you…
- Discounts: Discounted room rates for all Crew, across all Harbour Hotels.
- Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas.
- Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants.
Health & Wellbeing:
- Mental health and wellbeing support, for you and your immediate family.
- 24/7 GP services, for you and your immediate family.
- Bespoke nutrition & fitness advice for all Crew.
- Group Life Cover.
Reward & Recognition:
- Group and hotel based incentive schemes.
- Opportunity to attend our annual black tie Harbour Heroes awards.
Development:
- Excellent progression opportunities within Harbour Hotels.
- Individual and bespoke career and progression pathways.
- Unique on-the-job training and development with an opportunity for internal promotions within the group.
The usual bits:
- Meals included whilst on duty.
- Competitive salary across all roles.
- Sophisticated & unique uniforms designed for Harbour Hotels.
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Senior Spa Therapist in Salcombe employer: Harbour Beach Club
Contact Detail:
Harbour Beach Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist in Salcombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. We all know that sometimes it’s not just what you know, but who you know. Attend local events or workshops to meet potential employers and fellow therapists.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your treatments and client testimonials. We want to see how you make every guest's visit memorable. A little visual evidence can go a long way in impressing hiring managers.
✨Tip Number 3
Prepare for the interview by practising common questions related to guest service and treatment techniques. We suggest role-playing with a friend to boost your confidence. Remember, it’s all about showing your passion for delivering exceptional service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our Harbour Hotels family.
We think you need these skills to ace Senior Spa Therapist in Salcombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ Level 2 & 3 qualifications and any relevant training like TEMPLE SPA or ELEMIS. We want to see how your experience aligns with the Senior Spa Therapist role, so don’t hold back on showcasing your skills!
Show Your Passion: In your cover letter, let us know why you’re passionate about delivering exceptional service in a spa environment. We love candidates who are genuinely excited about making every guest's visit memorable, so share your enthusiasm!
Highlight Team Leadership: Since you'll be assisting the Spa Manager and leading the team, mention any previous experience you have in motivating and guiding others. We appreciate candidates who can foster a positive team atmosphere while ensuring top-notch guest service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Harbour Beach Club
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be expected to perform, especially those from TEMPLE SPA and ELEMIS. Being able to discuss these in detail during your interview will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional service in the past. Think about specific situations where you went above and beyond for a guest, as this role is all about creating memorable experiences.
✨Team Leadership Experience
Since you'll be assisting the Spa Manager and leading a team, be ready to talk about your leadership style. Share instances where you motivated your team or improved team dynamics, as this will highlight your capability to support the Spa Manager.
✨Understand Revenue Maximisation
Familiarise yourself with strategies for diary management and proactive selling. Be prepared to discuss how you can contribute to maximising revenue through effective client consultations and upselling treatments.
