Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service via phone and online channels.
- Company: Local government authority in Market Harborough with a community focus.
- Benefits: Flexible hours, hybrid work options, and a supportive team environment.
- Why this job: Join a team that makes a difference in your community while gaining valuable experience.
- Qualifications: Strong interpersonal skills and previous customer service experience required.
- Other info: Part-time role with 19 hours per week and agile working policy.
The predicted salary is between 20000 - 25000 £ per year.
A local government authority in Market Harborough seeks a Part-time Customer Services Advisor to deliver excellent customer service across various channels including telephony and online communications. You will handle inquiries regarding Council services and must possess strong interpersonal skills and experience in customer service.
This part-time role requires 19 hours of work per week, with an agile working policy allowing for some remote work. Ideal candidates are enthusiastic and flexible to meet customer needs.
Part-Time Customer Service Advisor | Hybrid Work in Market Harborough employer: Harborough District Council
Contact Detail:
Harborough District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor | Hybrid Work in Market Harborough
✨Tip Number 1
Make sure to research the local government authority before your interview. Knowing their services and values will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling inquiries across various channels, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member.
✨Tip Number 3
Show off your flexibility! The job description mentions the need for enthusiasm and adaptability. Be ready to share examples of how you've successfully handled changing customer needs in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part-Time Customer Service Advisor | Hybrid Work in Market Harborough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and provided support in the past, so share specific examples that showcase your interpersonal skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your enthusiasm for the role and how you can meet the needs of our customers.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harborough District Council
✨Know the Council Inside Out
Before your interview, take some time to research the local government authority and its services. Understanding their mission, values, and the specific services they offer will help you tailor your responses and show genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to handle inquiries effectively.
✨Practice Your Communication Style
Since the role involves various communication channels, practice how you articulate your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering common interview questions.
✨Flexibility is Key
Emphasise your flexibility and enthusiasm for meeting customer needs during the interview. Be ready to discuss how you can adapt to different situations and work hours, especially since this role has an agile working policy that includes remote work.