Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage debt recovery, set up payment plans, and ensure financial controls are effective.
- Company: Harborough District Council, dedicated to community prosperity and safety.
- Benefits: Free office parking, generous leave, and a solid pension scheme.
- Why this job: Make a real difference in your community while developing valuable financial skills.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 28142 - 30024 £ per year.
Harborough District Council's vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.
Location: Market Harborough, Leicestershire
Salary: £28,142-30,024 per year
Employment type: Permanent, Full-time
The Council is looking for a highly motivated Debt Recovery Officer to improve and maintain our Accounts Receivable system and perform an effective credit control function, including the identification and collection of debts, setting up payment plans and the management of credit limits with individual debtors.
Responsibilities
- Improve and maintain the Accounts Receivable system.
- Perform an effective credit control function.
- Identify and collect debts.
- Set up payment plans.
- Manage credit limits with individual debtors.
- Ensure financial controls are working correctly.
- Complete reconciliations, journals and tasks in a timely manner to support accurate budget monitoring reports and statements of accounts.
Qualifications
- Proven experience in credit control, accounts receivable or collections in a local authority or public sector environment.
- Working knowledge of debt and debt recovery legislation.
- Strong customer communication skills in writing and over the phone.
- Desirable criteria from the person specification may be used for sifting purposes.
Benefits
- Free office parking
- Generous annual leave entitlement
- Local Government Pension Scheme
Application deadline
The closing date for receipt of completed applications is 9am on Tuesday 21st April. Interviews will be held in the week commencing 27th April.
People who are employed through an employment agency to carry out work at HDC may apply for internal vacancies.
Debt Recovery Officer employer: Harborough District Council
Contact Detail:
Harborough District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Officer
✨Tip Number 1
Get to know the team! If you can, reach out to current Debt Recovery Officers or other staff at Harborough District Council. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of debt recovery legislation. We want to see that you’re not just a great communicator but also someone who knows their stuff when it comes to credit control.
✨Tip Number 3
Showcase your customer communication skills! Whether it's through mock interviews or practice calls, make sure you can demonstrate how you’d handle different debtor scenarios effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Debt Recovery Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in credit control and accounts receivable. We want to see how your skills align with the responsibilities listed in the job description.
Show Off Your Communication Skills: Since strong customer communication is key, don’t forget to showcase your writing skills in your application. We love clear and concise language that reflects your ability to communicate effectively.
Highlight Relevant Experience: If you've got experience in a local authority or public sector environment, make it stand out! We’re looking for candidates who understand the unique challenges of debt recovery in these settings.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Harborough District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of debt recovery legislation and credit control processes. Familiarise yourself with the Accounts Receivable system and be ready to discuss how you can improve it. This shows you're not just interested in the role, but that you understand the intricacies involved.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully identified and collected debts or set up payment plans. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proven experience in a clear and compelling way.
✨Communicate Clearly
Since strong customer communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Whether it's over the phone or in writing, being able to convey information effectively will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the council faces in debt recovery or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.