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- Tasks: Patrol the district, ensure parking regulations, and provide friendly advice to residents and visitors.
- Company: Harborough District Council, dedicated to creating vibrant and safe communities.
- Benefits: Flexible working hours, enhanced pay for Sundays, and full training provided.
- Why this job: Be a visible ambassador for your community while enjoying outdoor work and variety every day.
- Qualifications: Calm communicator with basic tech skills; no prior experience needed.
- Other info: Uniform provided; must be adaptable and ready for all weather conditions.
The predicted salary is between 24000 - 28000 £ per year.
At Harborough District Council, our vision is to create vibrant, safe and prosperous places for everyone. As a Civil Enforcement Officer, you'll be one of the Council's most visible ambassadors, helping to keep our streets safe, our roads moving, and supporting residents and visitors every day. This is a fantastic opportunity for someone who enjoys being out and about, thrives on variety, and takes pride in delivering great customer service.
Responsibilities
- Patrolling our district to ensure parking regulations are followed.
- Providing friendly, helpful advice to residents, businesses and visitors.
- Issuing Penalty Charge Notices where necessary using handheld technology.
- Helping to reduce congestion and improve air quality.
- Checking signage, lines and car park equipment and reporting any issues.
- Playing an important role in keeping the district safe and accessible.
Desirable Qualities
- A calm, confident and diplomatic communicator.
- Someone who enjoys working outdoors.
- A customer-focused, approachable person.
- Someone adaptable, assertive and self-motivated.
- Someone comfortable using handheld digital devices.
- A full valid UK driving licence and access to a vehicle for work as there is a requirement to travel to other locations within the county of Leicestershire.
Qualifications & Requirements
- Some basic technological skills would be an advantage, as this role requires the use of a handheld device to log and maintain accurate data.
- You don't need previous enforcement experience as full training is provided.
Working Conditions
- Your working week will include some Saturday, Sunday and early evening working on a rota basis, there will be an enhanced rate for working Sunday and there may be some opportunities for overtime.
- Your day will be spent, mostly outside, in all weathers, and there is a requirement to wear a uniform and necessary equipment when patrolling so please consider this before you apply.
- Applicants for the role will be subject to a standard DBS check.
Civil Enforcement Officer employer: Harborough District Council
Contact Detail:
Harborough District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get to know the area! Familiarise yourself with Harborough District and its parking regulations. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Civil Enforcement Officer, you'll need to be calm and approachable. Role-play scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Show off your tech-savviness! Brush up on using handheld devices since you'll be using them for logging data. Maybe even download a few apps to get comfortable with technology before your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Harborough District Council team.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping people! Share examples of times you've provided great customer service, as this role is all about being approachable and friendly.
Highlight Your Outdoor Enthusiasm: Since this job involves patrolling the district, make sure to mention your enjoyment of working outdoors. We want to see that you're excited about being out and about, rain or shine!
Demonstrate Your Tech Savviness: Even though you don’t need previous enforcement experience, it’s helpful to show us that you’re comfortable using handheld devices. Mention any relevant tech skills or experiences to give us confidence in your ability to adapt.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate – get your application in today!
How to prepare for a job interview at Harborough District Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand the importance of customer service and how it impacts the community. Be ready to discuss how you can contribute to keeping the streets safe and accessible.
✨Show Off Your Communication Skills
As a visible ambassador for the Council, your communication skills are key. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Highlight your calm and diplomatic approach when dealing with the public.
✨Demonstrate Adaptability
This role requires someone who can thrive in various situations. Think of times when you've had to adapt quickly to changing circumstances or environments. Share these experiences to show that you're self-motivated and ready for anything!
✨Tech Savvy is a Plus
Since you'll be using handheld devices, brush up on your basic tech skills. Be prepared to discuss any experience you have with technology, even if it's just personal use. Showing confidence in using digital tools will set you apart from other candidates.