24/7 Lifeline Centre Operator: Crisis Support & Monitoring

24/7 Lifeline Centre Operator: Crisis Support & Monitoring

Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide vital support to vulnerable community members through emergency calls and monitoring.
  • Company: Harborough District Council, committed to community welfare and support.
  • Benefits: Flexible shifts, valuable experience, and the chance to make a real difference.
  • Other info: Dynamic role with opportunities for personal growth and community impact.
  • Why this job: Join a dedicated team and help those in need 24/7.
  • Qualifications: Strong communication skills and experience in caring or customer service roles.

The predicted salary is between 24000 - 30000 Β£ per year.

Harborough District Council is looking for a dedicated individual to join the Harborough Lifeline team, providing crucial support to vulnerable members of the community through a 24/7 emergency service. The role requires working varied shifts, including nights, weekends, and holidays.

Key responsibilities include:

  • Handling emergency calls
  • Monitoring CCTV
  • Overseeing telecare equipment installations

Applicants should possess strong communication skills and the ability to remain calm under pressure, with prior experience in a caring or customer service role being essential.

24/7 Lifeline Centre Operator: Crisis Support & Monitoring employer: Harborough District Council

Harborough District Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. With opportunities for professional growth and development in crisis support, staff are empowered to make a meaningful impact while enjoying the benefits of flexible shift patterns and a collaborative team environment.

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Contact Details:

Harborough District Council Recruitment Team

We think you need these skills to ace 24/7 Lifeline Centre Operator: Crisis Support & Monitoring

Crisis Management
Emergency Response
Communication Skills
Calmness Under Pressure
Customer Service Experience
Telecare Equipment Knowledge
CCTV Monitoring