At a Glance
- Tasks: Manage medical records and assist clinicians in a friendly environment.
- Company: Join the supportive team at Harborne Medical.
- Benefits: Earn £13 per hour with flexible hours and NHS pension.
- Other info: Great opportunity for career growth in healthcare.
- Why this job: Make a difference in patient care while enjoying work-life balance.
- Qualifications: Experience in General Practice administration and customer service is preferred.
The predicted salary is between 27000 - 28000 £ per year.
Harborne Medical is seeking Patient Services Officers to join our friendly team. This role offers flexible hours to cover annual leave and sickness shortfalls, with a pay rate of £13 per hour and benefits including the NHS pension scheme.
Ideal candidates will have experience in General Practice administration and customer-facing roles. Responsibilities include:
- Managing medical records
- Ensuring cleanliness
- Providing assistance to clinicians
Patient Services Officer: Flexible Hours & NHS Pension in Birmingham employer: Harborne Medical
Harborne Medical is an excellent employer, offering a supportive and friendly work environment where flexibility is key. With opportunities for professional growth within the NHS framework and the added benefit of an NHS pension scheme, employees can enjoy a fulfilling career while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Officer: Flexible Hours & NHS Pension in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at Harborne Medical. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your General Practice knowledge. Familiarise yourself with common administrative tasks and patient interactions. We want you to shine when discussing how your experience aligns with the role!
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled challenging situations with patients or clients. This will demonstrate your ability to thrive in a patient-facing role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Services Officer: Flexible Hours & NHS Pension in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in General Practice administration and customer-facing roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the Patient Services Officer role at Harborne Medical. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Harborne Medical
✨Know Your Stuff
Make sure you brush up on your knowledge of General Practice administration. Familiarise yourself with common procedures and terminology, as well as the specific responsibilities of a Patient Services Officer. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with patients and clinicians, be prepared to discuss your previous customer-facing experiences. Think of specific examples where you’ve gone above and beyond to help someone, as this will highlight your ability to provide excellent service in a medical setting.
✨Demonstrate Team Spirit
Harborne Medical values teamwork, so be ready to talk about how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or helped out during busy times. This will show that you’re not just a lone wolf but a team player who can contribute positively to the workplace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they handle annual leave and sickness cover. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
