Retail Sales Manager in London

Retail Sales Manager in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-performing team and ensure exceptional customer service in a retail environment.
  • Company: Join a growing retail company that values its employees and promotes from within.
  • Benefits: Enjoy competitive pay, bonuses, health insurance, and generous paid time off.
  • Why this job: Make a real impact while developing your leadership skills in a supportive culture.
  • Qualifications: Must have 2 years of retail management experience and strong communication skills.
  • Other info: Flexible schedules, continuous development opportunities, and a clear path to promotion.

The predicted salary is between 36000 - 60000 Β£ per year.

Our Assistant Manager (full-time) is a valued member of a high performing team who is empowered and equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about furthering your career in retail.

The anticipated range for this position is $26.00 – $28.60 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm.

Why You'll Love It

  • People First Culture
  • Respectful scheduling
  • Paid time off
  • Bonus opportunity
  • Associate Discounts
  • Company Matched 401(K)
  • Medical/Dental/Vision Insurance
  • Additional Benefits including HAS, discounted gym membership, EAP and more!
  • Closed on Thanksgiving, Christmas & Easter
  • Clear path to promotion & continuous leadership development
  • Stable employment with growing company

What You'll Do

  • Ensure and model professional customer service
  • Maintain a safe, clean, and organized store
  • Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
  • Lead, coach, and develop others
  • Serve as Leader on Duty as scheduled
  • Be a subject matter expert in your role and model "Great Place To Work" behaviours
  • Ensure items are in stock and priced correctly
  • Other duties as assigned

Requirements

  • Must be at least 18 years old.
  • Minimum 2 years' experience in retail management/leadership role.
  • Ability to communicate clearly with customers and associates in person, e‐mail, and telephone.
  • Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift.
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
  • Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program)
  • Open availability with the ability to work evenings, weekends, and holidays. Adherence to attendance policy is necessary.

Retail Sales Manager in London employer: Harbor Freight Tools

As a Retail Sales Manager, you will thrive in a people-first culture that prioritises respect and development, ensuring you feel valued and empowered in your role. With competitive benefits, including comprehensive health insurance, a generous 401(k) plan, and a clear path for promotion, this company offers a supportive environment where your career can flourish. Enjoy the added perks of paid time off, bonus opportunities, and a commitment to work-life balance, making it an excellent choice for those seeking meaningful employment in retail.
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Contact Detail:

Harbor Freight Tools Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Sales Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios specific to retail management. We recommend role-playing with a friend or using online resources to get comfortable with articulating your leadership experience and customer service skills.

✨Tip Number 3

Showcase your passion for retail during interviews! Share stories about how you've led teams, improved customer experiences, or tackled challenges in previous roles. This will help you stand out as someone who truly cares about the industry.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, go ahead and submit that application!

We think you need these skills to ace Retail Sales Manager in London

Leadership Experience
Customer Service
Retail Management
Communication Skills
Team Development
Store Operations Knowledge
Organisational Skills
Problem-Solving Skills
Physical Stamina
Forklift Certification
Adaptability
Time Management
Sales Skills
Coaching Skills

Some tips for your application 🫑

Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and leading a team.

Highlight Your Leadership Experience: Make sure to emphasise any leadership roles you've had in the past. We love seeing how you've developed others and contributed to a positive work environment. Share specific examples that showcase your skills!

Tailor Your Application: Don’t just send out the same application everywhere. Take a moment to tailor your CV and cover letter to our job description. Mention how your experience aligns with what we’re looking for, especially in areas like store operations and customer service.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Harbor Freight Tools

✨Know Your Retail Stuff

Make sure you brush up on your retail knowledge before the interview. Understand the latest trends in retail management and be ready to discuss how you've successfully led teams in the past. This shows you're not just passionate about retail, but also informed and ready to contribute.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've led and developed a team in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your leadership experience clearly and effectively.

✨Customer Service is Key

Since this role emphasises professional customer service, think of instances where you've gone above and beyond for customers. Be ready to share these stories to highlight your commitment to creating a positive shopping experience.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Retail Sales Manager in London
Harbor Freight Tools
Location: London
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