At a Glance
- Tasks: Lead complex legal tech and financial systems projects, ensuring successful delivery and client satisfaction.
- Company: Join Harbor, a leading provider in legal technology and operations.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future of the legal industry.
- Other info: Dynamic role with opportunities for mentorship and professional growth.
- Why this job: Be a trusted advisor while driving excellence in innovative projects across multiple clients.
- Qualifications: 8-12 years in enterprise software delivery, with strong leadership and consulting skills.
The predicted salary is between 80000 - 100000 £ per year.
Harbor is seeking an experienced Delivery Lead to oversee the successful delivery of complex legal technology and financial systems projects, with a primary focus on Elite 3E and Aderant Expert implementations, upgrades, cloud migrations, and related business transformation initiatives.
The Delivery Lead will be accountable for the overall success, quality, and execution of multiple client engagements simultaneously.
Working closely with Project Managers, Engagement Leads, Solution Consultants, Technical Consultants, and client stakeholders, the role ensures projects are delivered on time, within scope, and in accordance with agreed quality standards.
This is a senior client-facing position requiring strong leadership, consulting experience, and a deep understanding of the legal services industry.
The successful candidate will serve as a trusted advisor to clients while driving delivery excellence across a portfolio of projects.
The role requires balancing strategic oversight and hands-on consulting, proactively identifying risks, resolving issues, and ensuring exceptional outcomes for clients and the business.
Job Duties and Responsibilities
- Delivery Leadership
- Assume overall accountability for delivery success across multiple concurrent client engagements.
- Ensure projects are delivered in alignment with agreed scope, timelines and quality expectations.
- Provide hands-on delivery oversight throughout the project lifecycle, from initiation through go-live and post-implementation support.
- Identify project risks and issues early and drive appropriate mitigation and resolution activities.
- Act as an escalation point for delivery-related issues and concerns.
- Facilitate difficult conversations and guide clients through complex decision-making processes.
- Develop trusted advisor relationships through consistent delivery excellence and industry knowledge.
- Contribute to client satisfaction, referenceability, and long-term account growth.
- Establish and enforce delivery standards, methodologies, and best practices.
- Promote continuous improvement across delivery processes and client engagements.
- Provide leadership, coaching, and guidance to project teams throughout delivery.
- Mentor team members and contribute to the ongoing development of consulting capabilities.
- Commercial and Financial Oversight
- Identify potential scope changes and support change control processes.
- Work with Engagement Leads and commercial stakeholders to manage project profitability and contractual obligations.
- Support project recovery activities when delivery challenges arise.
- Practice Development
- Contribute to the evolution of delivery methodologies, tools, and governance frameworks.
- Support business development activities, including solution reviews, project planning, and proposal development.
- Share lessons learned and best practices across the team.
- Maintain knowledge of legal technology trends, Elite 3E / Aderant Expert capabilities, and industry best practices.
Education, Experience, and Other Requirements
Education
- Bachelor's degree or equivalent professional experience.
- Relevant consulting, financial systems, or change management certifications are advantageous.
Experience
- Minimum 8-12 years of experience delivering enterprise software, financial systems, or business transformation projects.
- Demonstrated experience leading multiple concurrent client engagements in a consulting or professional services environment.
- Previous experience within the legal services sector strongly preferred.
- Direct experience with Elite 3E, Aderant Expert, or other legal practice management and financial management systems highly desirable.
- Experience working with law firms and understanding legal finance, billing, matter management, and operational processes.
- Proven track record of managing senior stakeholder relationships, including executive-level client sponsors.
- Other Requirements
- Based in the United Kingdom with the ability to travel as required.
- Willingness to visit client sites throughout the UK and internationally when necessary.
- Eligibility to work in the UK.
- Ability to work effectively with remote and global teams.
About Us
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence.
Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights.
Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
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Finance Systems Delivery Lead in London employer: Harbor Behavioral Health
Harbor is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. As a leader in legal technology and financial systems, we provide our team with unique opportunities to engage with high-profile clients while fostering a supportive environment that encourages continuous learning and professional advancement. Located in the UK, our commitment to diversity and inclusion ensures that every voice is valued, making Harbor a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Systems Delivery Lead in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Finance Systems Delivery Lead in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Harbor Behavioral Health.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Harbor Behavioral Health's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Harbor Behavioral Health
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Harbor Behavioral Health.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Harbor Behavioral Health will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Harbor Behavioral Health employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
