Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage helpdesk requests and support facilities operations in a dynamic environment.
- Company: Join Labcorp, a leading contract research organisation making a real impact in healthcare.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a team that supports the development of life-changing medicines.
- Qualifications: Experience in helpdesk roles and strong communication skills are essential.
- Other info: Labcorp values diversity and encourages all qualified applicants to apply.
The predicted salary is between 28800 - 43200 £ per year.
Do you have prior experience working in a helpdesk or facilities administrator role? Do you have experience using TMS or related systems? If you answered YES, then come and join our Facilities team, at our site in Harrogate.
As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.
As a Helpdesk Administrator at Labcorp, you will:
- Manage daily helpdesk requests through the TMS system
- Monitor the facilities helpdesk, responding to email and telephone enquiries and triaging tasks where required
- Raise helpdesk requests for relevant departments or contractors
- Maintain the central database of purchase requisitions raised by Metrology
- Update and manage the annual contractor scheduling for preventative maintenance
- Undertake administrative tasks as required by facilities management
- Manage stock levels of critical service parts
What we need from you:
- Prior experience in a helpdesk or facilities administrator role, ideally within a corporate environment
- Excellent communications and interpersonal skills with various stakeholders
- Ideally you will hold experience with TMS systems, however strong IT skills will be considered
Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply.
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our or contact us at.
Helpdesk Administrator in Harrogate employer: HAR Labcorp Early Development Laboratories Limited
Contact Detail:
HAR Labcorp Early Development Laboratories Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Labcorp or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Labcorp and its facilities team. Knowing their projects and values will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 3
Practice common helpdesk scenarios! Think about how you'd handle various requests or issues that might come up. This will boost your confidence and help you shine during the interview.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Labcorp team.
We think you need these skills to ace Helpdesk Administrator in Harrogate
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your prior experience in helpdesk or facilities administration. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
TMS Knowledge is Key: If you've got experience with TMS or similar systems, shout about it! If not, focus on your strong IT skills and how they can help you adapt quickly. We love a tech-savvy candidate!
Communication is Crucial: Since you'll be dealing with various stakeholders, emphasise your excellent communication and interpersonal skills. We’re all about teamwork here at StudySmarter, so show us you can connect with others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HAR Labcorp Early Development Laboratories Limited
✨Know Your TMS Inside Out
Make sure you brush up on your knowledge of TMS systems before the interview. Be ready to discuss how you've used them in past roles, and think of specific examples where you successfully managed helpdesk requests or improved processes.
✨Show Off Your Communication Skills
As a Helpdesk Administrator, you'll be interacting with various stakeholders. Prepare to demonstrate your excellent communication skills by sharing examples of how you've effectively handled enquiries or resolved conflicts in previous positions.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing multiple helpdesk requests at once. Think through how you would prioritise tasks and manage your time effectively, and be prepared to explain your thought process.
✨Highlight Your Administrative Experience
Since the role involves various administrative tasks, be sure to highlight your experience in this area. Discuss any relevant tools or systems you've used to maintain databases or manage schedules, and how you ensure accuracy and efficiency in your work.
