At a Glance
- Tasks: Support Salesforce operations and enhance commercial processes in a dynamic team.
- Company: Join Labcorp, a global leader in life sciences and healthcare innovation.
- Benefits: Enjoy remote work, work-life balance, and extensive training opportunities.
- Other info: Be part of a diverse team committed to improving lives globally.
- Why this job: Make a real impact on health while growing your career in a supportive environment.
- Qualifications: Bachelor's degree, Salesforce certification, and 2+ years of relevant experience required.
The predicted salary is between 29700 - 36300 £ per year.
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges.
The role is part of the Commercial Operations Team that ensures the Labcorp BLS Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients. A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.
Job responsibilities:
- Contribute to the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts.
- Provide end-user support for all system users using both technical and business knowledge.
- Set up and maintain role-based access via profiles and permissions.
- Monitor feedback within the system and respond to end-user queries.
- Design and manage flows, page layouts, record types, fields and reports.
- Assist with the development and documentation of business and functional requirements and all implementations related to stand alone functionality, including testing of new enhancements and documentation.
- Have strong written and verbal communication skills, with the ability to convey complex information in an audience-appropriate manner.
- Set high standards of performance, assuming responsibility and accountability for successfully completing assignments.
Minimum Qualifications:
- Bachelor’s degree required in a related field; Salesforce Administrator Certification; 2 or more years’ experience working with Salesforce or an equivalent application system.
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact.
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint).
- Demonstrated ability to plan, multi-task and prioritize.
- Demonstrated teamwork, communication (written and verbal), and organizational skills.
- Ability to work to deadlines.
- Strong analytical skills.
- Positive attitude and sense of urgency.
- Experience in life science industry is beneficial.
What you will find at Labcorp:
- Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family.
- Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career.
- Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.
Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind.
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions.
Associate Salesforce Administrator - fully remote - life sciences industry in Harrogate employer: HAR Labcorp Early Development Laboratories Limited
Labcorp is an exceptional employer, offering a dynamic work environment in Harrogate, North Yorkshire, where you can contribute to meaningful healthcare advancements. With a strong focus on employee growth and development, Labcorp provides opportunities for career progression while fostering a culture of inclusion and collaboration. Join a global leader in laboratory services and be part of a team that values your contributions and supports your professional journey.
Contact Details:
HAR Labcorp Early Development Laboratories Limited Recruitment Team
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