Forward Deployed Engineer in London

About HappyRobot

HappyRobot is the AI-native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real-time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission-critical operations with true autonomy. Our AI OS compounds knowledge, optimizes at every level, and evolves over time. We’re starting with supply chain and industrial-scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high-value tasks.

You can learn more about our vision in our Manifesto. HappyRobot has raised $62M to date, including our most recent $44M Series B in September 2025. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate. We’re channeling this investment into building a world-class team: people with relentless drive, sharp problem-solving skills, and the passion to push limits in a fast-paced, high-intensity environment. If this resonates, you belong at HappyRobot.

Role Overview

We are looking for a versatile and highly skilled Forward Deployed Engineer to join our team. In this role, you will combine strong technical abilities with excellent communication skills, working directly with customers to ensure they maximize the value of HappyRobot’s AI platform. You will be involved in onboarding, implementation, and ongoing support, while also contributing to product development and innovation.

What You’ll Do

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
• Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
• Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
• AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
• Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
• Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
• Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
• Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.
• Travel – Travel is expected approximately 50% to 75% of the time for customer discovery, workshops, demos, and onsite collaboration.

Must Have

• Strong full-stack experience: React, TypeScript, Node.js.
• Hands-on proficiency in Python.
• Experience building AI/ML applications, including LLM prompting and tuning.
• Ability to manage APIs and integrate with third-party systems.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven ability to prioritize and manage multiple projects under tight deadlines.
• Founder mindset: highly independent, takes ownership, and thrives in a fast-paced environment.

Why join us?

• Opportunity to work at a high-growth AI startup, backed by top investors.
• Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
• Ownership & Autonomy - Take full ownership of projects and ship fast.
• Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
• Work With the Best - Join a world-class team of engineers and builders.

Our Operating Principles

• Extreme Ownership – We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better.
• Craftsmanship – Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work.
• We are “majos” – Be friendly & have fun with your coworkers. Always be genuine & honest, but kind.
• Urgency with Focus – Create the highest impact in the shortest amount of time. Move fast, but in the right direction.
• Talent Density and Meritocracy – Hire only people who can raise the average; ‘exceptional performance is the passing grade.’
• First-Principles Thinking – Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch.

The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability, or opposition in relation to your personal data, you can do so through security@happyrobot.ai, subject to the GDPR.

For more information, visit https://www.happyrobot.ai/privacy-policy. By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.