Front Desk Receptionist/Treatment Coordinator front-office
Front Desk Receptionist/Treatment Coordinator front-office

Front Desk Receptionist/Treatment Coordinator front-office

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome patients and manage appointments while supporting our orthodontic team.
  • Company: Join Happy Orthodontics, a friendly and professional workplace.
  • Benefits: Full-time hours with a supportive team and opportunities for growth.
  • Why this job: Be the first smile patients see and make a difference in their experience.
  • Qualifications: Positive attitude, willingness to learn, and a bachelor's degree required.
  • Other info: No prior experience needed; we value enthusiasm and teamwork!

The predicted salary is between 28800 - 43200 £ per year.

Location

All Locations

Department

front-office

Type

Full-Time (Mon – Thurs)

Job Summary

Posted on:

September 30, 2025

At Happy Orthodontics, we’re looking for a dedicated and professional Front Desk Receptionist and Treament Coordinators to join our team. As the first point of contact for patients, you’ll help create a welcoming atmosphere and ensure the smooth flow of daily operations. This role is essential in supporting our clinical and administrative teams while delivering an outstanding patient experience.

Roles and Responsibilities

As part of the Admin Team at Happy Orthodontics, you will be responsible for greeting and checking in patients with a warm and professional attitude, managing appointment scheduling and confirming visits, and handling phone calls, emails, and patient inquiries promptly. You will also coordinate insurance details, maintain accurate patient records, and provide administrative support to the orthodontic team. In this role, you’ll play a key part in ensuring that daily office operations run smoothly and efficiently.

Requirements

The ideal candidate will bring a positive attitude and a willingness to learn, along with a bachelor’s degree, which is required for this role. Strong organizational and multitasking abilities, paired with excellent communication and interpersonal skills, are essential to succeed in this position. While previous dental or orthodontic office experience is considered an asset, it is not required, as we value enthusiasm and the ability to grow within our team.

2020 Abbotsford Way #101
Abbotsford, BC V2S 6X8

31945 Lougheed Hwy. #19, Mission, BC V2V 1B9

#J-18808-Ljbffr

Front Desk Receptionist/Treatment Coordinator front-office employer: Happyorthodontics

At Happy Orthodontics, we pride ourselves on fostering a supportive and dynamic work environment where our Front Desk Receptionists and Treatment Coordinators can thrive. With a focus on employee growth and development, we offer comprehensive training and opportunities for advancement, all while ensuring a positive and collaborative atmosphere that prioritises patient care. Located in the beautiful regions of Abbotsford and Mission, our team enjoys a fulfilling work-life balance and the chance to make a meaningful impact in our community.
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Contact Detail:

Happyorthodontics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Receptionist/Treatment Coordinator front-office

✨Tip Number 1

Make sure to research Happy Orthodontics before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As a Front Desk Receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with greeting patients and handling inquiries.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace our digital tools.

We think you need these skills to ace Front Desk Receptionist/Treatment Coordinator front-office

Customer Service Skills
Appointment Scheduling
Communication Skills
Interpersonal Skills
Organisational Skills
Multitasking Abilities
Attention to Detail
Administrative Support
Insurance Coordination
Patient Record Management
Professional Attitude
Willingness to Learn

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Happy Orthodontics.

Tailor Your CV: Make sure to tailor your CV to highlight relevant skills and experiences that match the job description. Focus on your organisational and communication skills, as these are key for a Front Desk Receptionist/Treatment Coordinator like us!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be specific about your experiences and how they relate to the responsibilities outlined in the job description. Keep it professional but friendly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Happyorthodontics

✨Know the Company

Before your interview, take some time to research Happy Orthodontics. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Practice Your Greeting

As a Front Desk Receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you’ll introduce yourself and welcome patients.

✨Showcase Your Organisational Skills

Be prepared to discuss how you manage multiple tasks. Think of examples from your past experiences where you successfully juggled responsibilities, like scheduling appointments or handling inquiries. This will demonstrate your ability to thrive in a busy front-office environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows that you’re engaged and eager to contribute to the practice.

Front Desk Receptionist/Treatment Coordinator front-office
Happyorthodontics
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