At a Glance
- Tasks: Lead the Community Café, Supermarket, and Donations Service in a collaborative job-share role.
- Company: Join a community-focused organisation dedicated to supporting those in need.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and a birthday day off.
- Other info: Work in a dynamic environment with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in community services or hospitality, with strong organisational skills.
The predicted salary is between 13.8 - 13.8 £ per hour.
We are recruiting two Operations Coordinators to work in a job-share arrangement, leading the delivery of our Community Café, Community Supermarket and Donations Service. Working closely together, the postholders will ensure that services run safely, consistently and to a high standard across a six-day operational week (Monday to Saturday). The role requires shared leadership, strong communication and a commitment to collaborative working to maintain continuity of service.
Reporting to the Senior Operations Manager, the Operations Coordinators will take responsibility for the day-to-day running of services, supporting volunteers (in partnership with the Volunteer Manager), coordinating food provision and donations and ensuring that all activity is delivered safely, efficiently and in line with organisational values.
Our Ideal Candidate
We are looking for individuals with experience in community services, hospitality, charity operations or similar environments, particularly those involving food provision, stock management or frontline service delivery. The successful candidates will have experience supporting or supervising volunteers and will be confident working in a fast-paced operational environment. Strong organisational skills, the ability to prioritise effectively and a practical understanding of safeguarding, food safety and health and safety are essential. Experience working in homelessness, food insecurity or community support settings would be an advantage, as would experience of working within structured systems and processes. Above all, we are looking for individuals who are collaborative, reliable and committed to delivering high-quality, trauma informed services for people we support.
Due to the nature of our food services, this role involves the handling, lifting and movement of donated food, stock and supplies. The successful candidate should be able to undertake regular manual handling safely and comfortably.
Responsibilities and Duties
Working Pattern
The role operates on a structured job-share model across Monday to Saturday, with shared responsibility for ensuring full service coverage. Each week includes a dedicated Friday where both Coordinators work together. This day is essential to the smooth running of services and is used to plan meals, review stock, coordinate donations and organise the operational delivery for the following week.
The Community Café operates Monday to Friday and provides structured meal services designed to meet the needs of the community in a welcoming and dignified environment. Hot meals are served on Mondays, Thursdays and Fridays with hot breakfast provision on Tuesdays and Wednesdays. The Operations Coordinators will oversee all aspects of café delivery including planning menus, ordering supplies and ensuring food safety standards are consistently met. They will ensure that the café remains a safe, clean and welcoming space, with a strong focus on dignity, consistency and quality of service.
Community Supermarket
The Community Supermarket provides access to essential food and household items for individuals and families experiencing financial hardship. The Operations Coordinators will oversee the smooth running of this service, ensuring stock is well managed, displays are maintained and distribution is fair and dignified.
Donations & Logistics
A core part of the role involves developing and maintaining a structured and sustainable donations system covering food, clothing and household essentials. The postholders will coordinate the collection of donations from local businesses and community partners working closely with volunteer drivers to ensure efficient collection routes and schedules. They will also support the development of a dedicated storage and sorting system within The Gathering Place, ensuring donations are safely managed and easily accessible for distribution. Building and maintaining positive relationships with donors will be central to ensuring a consistent flow of support into services.
Working in close partnership with the Volunteer Manager, the Operations Coordinators will play a key role in supporting and developing volunteers across all service areas. While they will not be responsible for recruiting volunteers, they will provide day-to-day supervision on shift, offering guidance, direction and support. They will help ensure volunteers feel confident, valued and well supported and that they understand and follow safeguarding, food safety and health and safety procedures.
Administration and Organisational Responsibilities
Safeguarding
The Operations Coordinators will play an active role in maintaining a strong safeguarding culture across all services. They will ensure that safeguarding policies are followed in practice, that concerns are identified and escalated appropriately and that volunteers are supported to understand their safeguarding responsibilities. A trauma-informed and safety-led approach is essential to this role.
Health & Safety and Food Safety
The postholders will be responsible for ensuring that all services operate safely and in line with relevant health and safety and food safety legislation. This includes maintaining high standards of hygiene, safe food handling, storage and preparation and ensuring that regular checks and records are completed. They will also ensure that incidents and near misses are recorded and appropriately escalated. The Operations Coordinators will take pride in maintaining a safe, welcoming and well-presented environment across The Gathering Place and Bramwell Booth. They will ensure communal areas, kitchens, dining spaces, storage areas and the Community Supermarket remain clean, organised and ready for daily operation. Working alongside volunteers and the wider team, they will promote high standards of housekeeping, identify maintenance issues and ensure the building reflects the organisation's commitment to dignity, safety and professionalism.
Monitoring, Evaluation and Reporting
The role will support the collection of operational data across all services contributing to monitoring and reporting requirements for grants and funding applications. This includes gathering basic data, outcomes and case studies and supporting the wider team to evidence the impact of services. The postholders will also help identify trends and areas for improvement based on service delivery data.
Key Outcomes
Success in this role will be demonstrated through the safe and consistent delivery of the café, supermarket and donations services across a six-day working week, strong coordination between job-share partners and effective weekly planning on Fridays. The role will also contribute to a well-supported volunteer team, strong community and donor relationships, robust safeguarding practice and reliable data collection that supports funding and future development.
Requirements
Required:
- Enhanced DBS clearance.
- Full UK Driving Licence.
- Access to a vehicle with business insurance.
- Completion of Safeguarding Adults Level 3 training within one week of appointment.
- A criminal record will not necessarily prevent appointments and will be considered in line with safeguarding responsibilities and organisational policy.
Key Information
- Hours: 25 hours per week per post between 8am-3.30pm (Job Share - 2 roles)
- Salary: £13.80 per hour
- Responsible To: Senior Operations Manager
- Location: The Gathering Place / Bramwell Booth / Community
- Vacancy Published: 17th July 2026
- 28 Days Holidays + Bank Holidays
- Birthday Day Off
- Free Lunch 3 Times A Week
- Free Breakfast 5 Times A Week
Operations Coordinator (Job Share) employer: Happydaysuk
Join a dedicated team at The Gathering Place, where we prioritise community support and collaboration in a welcoming environment. As an Operations Coordinator, you'll enjoy a flexible job-share arrangement, competitive pay, and generous benefits including 28 days of holiday, free meals, and opportunities for personal growth while making a meaningful impact on the lives of those we serve. Our culture fosters teamwork and respect, ensuring that both staff and volunteers feel valued and empowered to deliver high-quality services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator (Job Share)
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Happydaysuk. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Happydaysuk directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Happydaysuk’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Operations Coordinator (Job Share)
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Operations Coordinator (Job Share) at Happydaysuk, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Operations Coordinator (Job Share), customise your documents to fit the vibe of Happydaysuk. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Happydaysuk
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Happydaysuk. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Happydaysuk's needs. They’ll want to know that you can commit without compromising your passion for the work!
