At a Glance
- Tasks: Lead a dynamic rental division and drive performance in a premium motor brand.
- Company: Join a market leader in commercial vehicles with a focus on customer satisfaction.
- Benefits: Competitive salary, leadership opportunities, and a chance to make an impact.
- Other info: Exciting role with potential for growth and development in a fast-paced environment.
- Why this job: Shape the future of a thriving business while enhancing customer experiences.
- Qualifications: Senior management experience in the motor industry and strong commercial acumen.
The predicted salary is between 50000 - 70000 £ per year.
On behalf of a premium motor brand, we are recruiting a General Manager to lead its rental division. Operating across Mallusk and Dungannon, the business offers a market-leading range of commercial vehicles. We are seeking a dynamic and adaptable leader to oversee the day-to-day operations and drive performance across the business. The role will focus on improving efficiency, enhancing customer satisfaction, and maximising profitability through effective leadership and strategic initiatives.
The General Manager will be responsible for:
- Independently manage and develop a customer-focused, profitable business unit
- Oversee the day-to-day operations and ongoing growth of the business
- Manage all vehicle transactions with strong product knowledge and attention to detail
- Lead customer engagement and provide effective sales solutions
- Generate new business through canvassing, prospecting, and promoting contract hire
- Manage and grow relationships across both new and existing client accounts
- Lead, motivate, and develop the team to maintain high performance standards
- Take full responsibility for achieving business unit KPIs
- Ensure excellent customer experience through clear and effective communication
- Manage insurance claims
- Authorise and control vehicle maintenance spend within budget
- Complete month-end duties including invoicing and closure processes
What you will need to have for the General Manager role:
- Demonstrable senior management experience within the motor industry
- Strong commercial acumen with a proven record of exceeding KPIs
- Excellent communication, presentation, and negotiation skills
- Self-driven leader with the ability to motivate and improve team performance
- Proven experience in managing stakeholder and customer relationships
- Confident in cold calling, both in person and over the phone
- Extensive customer-facing experience with a strong track record in relationship building
Skills: General Management, Motor Trade, Vehicles
General Manager TLNT1_NI in Newtownabbey employer: Happy Recruits
As a premium motor brand, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work environment in Mallusk and Dungannon. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive both personally and professionally. With a focus on customer satisfaction and operational excellence, we offer a rewarding career path for those looking to make a meaningful impact in the motor industry.
