At a Glance
- Tasks: Identify and source vehicle parts, process orders, and deliver excellent customer service.
- Company: Join a premium automotive brand's Parts Department in Dungannon.
- Benefits: Permanent role with opportunities for learning and development.
- Other info: Role involves both internal and external customer interactions.
- Why this job: Be part of a team that values customer service and automotive passion.
- Qualifications: Requires at least 1 year experience in a motor industry parts advisor role.
The predicted salary is between 25000 - 30000 £ per year.
We are currently working with a premium automotive brand to recruit for a Part Sales Advisor to join their existing team, within the Parts Department. The role is permanent and based in Dungannon.
The Part Sales Advisor will be responsible for:
- Identifying and sourcing vehicle parts accurately and efficiently
- Processing orders promptly for both internal departments and external customers
- Delivering excellent customer service via telephone, email, and face-to-face interactions
- Providing product recommendations, promoting offers, and identifying upselling opportunities where appropriate
- Sourcing unavailable parts from alternative suppliers and coordinating deliveries
- Checking incoming deliveries against purchase orders and reporting any discrepancies
- Maintaining accurate inventory records and supporting stock control procedures
- Assisting with the day-to-day operations and general duties within the parts department
What you will need to have for the Part Sales Advisor role:
- Minimum of 1 year experience in a motor industry parts advisor role
- IT literate with ability to use Microsoft Office and parts catalogues
- Strong communication skills across telephone, email, and face-to-face interactions
- High attention to detail and accuracy
- Customer-focused with a commitment to delivering excellent service
- Ability to work independently and as part of a team
- Positive attitude with a willingness to learn and develop within the role
- Strong passion for the automotive industry
- Good organisational skills and ability to manage workload effectively
Skills: Parts, Vehicle, Van, Car Parts
Parts Sales Advisor in Dungannon employer: Happy Recruits
This premium automotive brand offers a permanent position in Dungannon. The team is dedicated to delivering exceptional customer service and values employees' growth within the automotive industry.
We think you need these skills to ace Parts Sales Advisor in Dungannon
Parts Identification
Order Processing
Customer Service
Product Recommendations
Upselling
Supplier Coordination
Inventory Management
