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- Tasks: Engage with customers to secure finance approvals and match them with their ideal vehicles.
- Company: Rapidly expanding sales team in a dynamic motor industry environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for career advancement.
- Other info: Fast-paced role with a focus on customer satisfaction and compliance.
- Why this job: Join a vibrant team and help customers drive away in their dream cars!
- Qualifications: Broker experience in car finance or motor trade is essential.
The predicted salary is between 30000 - 40000 £ per year.
Due to rapid expansion of the sales team, we are looking for Customer Account Managers to join our team.
Location: Salford Quays, Manchester
Hours of work: Mon-Fri 9am-6pm, alternate Saturdays 10-4pm
Responsibilities:
- As a customer account manager, you will talk with our customers about their finance approval and use your knowledge of the motor industry to find them a vehicle based on their requirements.
- After contacting the dealer and gaining customer commitment, you will then send the finance agreement and other associated documents in order to complete the sale.
- You will be responsible for upselling additional products and contacting the customer post delivery to make sure they are happy.
Qualifications:
- We require previous broker experience for this role, preferably in the car finance sector or motor trade experience.
- You must be computer literate and be able to use Microsoft platforms.
- You must be fast thinking, with extensive knowledge of finance agreements and have a compliance driven mindset in order to protect the business, its customers and our brand partners.
Customer Account Manager employer: HAPPY MOTOR FINANCE LIMITED
Contact Detail:
HAPPY MOTOR FINANCE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor industry and let them know you're on the hunt for a Customer Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of finance agreements and the motor trade. We want you to be able to impress with your expertise, so do some research and come armed with questions that show your interest in the company and the role.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re genuinely interested in the position and appreciate the opportunity.
✨Tip Number 4
Apply through our website for the best chance at landing that Customer Account Manager gig! We love seeing applications directly from candidates who are excited about joining our team. So, get your application in and let’s make it happen!
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your broker experience and any relevant skills in the motor industry. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs. We love seeing enthusiasm and a personal touch!
Showcase Your Skills: Don’t forget to mention your computer literacy and familiarity with Microsoft platforms. We’re looking for someone who can hit the ground running, so let us know how you’ve used these skills in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HAPPY MOTOR FINANCE LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of finance agreements and the motor industry. Being able to discuss specific examples from your previous broker experience will show that you’re not just familiar with the terms, but that you can apply them in real-world scenarios.
✨Showcase Your People Skills
As a Customer Account Manager, you'll be dealing with customers regularly. Prepare to share examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to keep customers happy and engaged.
✨Be Ready to Upsell
Think about how you can upsell additional products effectively. Have a few strategies in mind that you can discuss during the interview. This shows that you understand the sales process and are proactive in driving business growth.
✨Demonstrate Compliance Awareness
Since compliance is crucial in this role, be prepared to talk about how you’ve ensured compliance in your previous positions. Highlight any specific processes or checks you’ve implemented to protect both the business and its customers.