At a Glance
- Tasks: Welcome guests, manage check-ins and check-outs, and handle reservations.
- Company: Exciting hospitality company in vibrant Greater London.
- Benefits: Permanent contract, staff accommodation, performance-related salary, and extra perks.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality, strong communication skills, and fluency in English and German.
The predicted salary is between 22000 - 26000 £ per year.
A hospitality company in Greater London is seeking a committed Receptionist to welcome and assist guests at its City Resort.
Responsibilities include:
- Guest check-in and check-out
- Managing reservations
- Selling additional services
Requirements:
- Experience in hospitality
- Excellent communication skills
- Fluency in English and German
- Knowledge of hotel systems preferred
The role offers a permanent contract, staff accommodation, and performance-related salary with additional benefits.
Guest Receptionist – City Resort London (Staff Accommodation) employer: Hapimag AG
Join our vibrant team at a leading hospitality company in Greater London, where we prioritise employee well-being and growth. As a Guest Receptionist, you'll enjoy a supportive work culture, competitive performance-related salary, and the unique advantage of staff accommodation, all while being part of a dynamic environment that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Receptionist – City Resort London (Staff Accommodation)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common reception scenarios with a friend to boost your confidence and fluency in both English and German.
✨Tip Number 3
When you get to the interview, don’t just sit back and answer questions. Show enthusiasm and ask insightful questions about the role and the company. This will demonstrate your commitment and eagerness to contribute.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Receptionist – City Resort London (Staff Accommodation)
Some tips for your application 🫡
Show Your Hospitality Experience:Make sure to highlight any previous roles in hospitality. We want to see how your experience aligns with the responsibilities of welcoming and assisting guests, so don’t hold back on those details!
Communicate Clearly:Since excellent communication skills are a must, ensure your application is clear and concise. We appreciate a well-structured cover letter that showcases your personality and professionalism.
Highlight Language Skills:Fluency in English and German is key for this role. Be sure to mention your language skills prominently in your application, as it’s a big plus for us when interacting with our diverse guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hapimag AG
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company. Understand their values, services, and what sets them apart in the Greater London area. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Guest Receptionist, excellent communication is key. Prepare examples of how you've successfully interacted with guests in previous roles. Practise speaking clearly and confidently, and if you can, brush up on your German phrases to impress your interviewers!
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel management systems, be ready to discuss it. If not, do a bit of research on common systems used in the industry. Showing that you're proactive about learning can really set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a guest complaint or a booking error. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
