Customer Services Internship

Are you looking to take your first step into the world of work? Are you considering a career change or returning after a break? Are you looking for greater flexibility and the opportunity to work hours that are outside of the normal 9-5? This could be the perfect opportunity for you. We are excited to launch our Twilight Team Pilot – a brand-new initiative designed to deliver exceptional customer service during the key evening hours of 2:00pm to 10:00pm, Monday to Friday. As part of this dynamic team, you\’ll gain hands-on experience in a fast-paced, global shipping environment, supporting customers and helping our business move forward. This internship is for a period of 6 months. What you\’ll be doing: * Responding to customer queries via email * Supporting the resolution of shipment tracking and delivery issues * Assisting in updating systems with accurate and timely information * Working closely with internal teams to ensure excellent service delivery * Playing a key role in shaping the future of our Twilight Team What we’re looking for: * A positive attitude and a genuine desire to help customers * Good communication skills and a friendly, professional manner * Basic IT skills and a willingness to learn new systems * Reliability, teamwork, and attention to detail * No previous experience required – just your enthusiasm and motivation! We offer: ✅ Full training and mentoring from experienced colleagues ✅ A supportive working environment that welcomes fresh starts ✅ An excellent opportunity to develop customer service skills ✅ A chance to be part of an innovative pilot with potential for future roles Whether you\’re new to the workforce, exploring a career change, or re-entering the workplace after time away, we’d love to hear from you. Ready to join the Twilight Team? Apply now and take the first step in your journey with a company that moves the world