The primary objective of the role is to reduce the overall outstanding debt and to ensure we strive to achieve the company targets set.
Responsibilities
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Allocate cash collections (incoming cheques and bank remittance) remove
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Timely cash collection of receivables (by phone, email & letter)
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Handle all open items including statements to customers
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Liaise with internal and external customers to reconcile accounts
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Handle all customer Disputes Assist customers with disputes
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Monitoring and reviewing credit limits on a regular basis
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Aged debtor reporting
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Ensure compliance with all relevant company standards, processes, procedures and company values
Qualifications
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Minimum of 3 years experience within credit control
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Excellent influencing, negotiation and closing skills
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Preferred knowledge of the shipping industry
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Good knowledge of Microsoft Office (specifically Outlook, Word and Excel).
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Good knowledge of SAP
- Good verbal and written communication skills.
- A team player with a sense of personal responsibility and accountability.
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Strong communication skills (both oral and written).
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Strong organisation skills with the ability to multi-task and work to tight deadlines.
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Ability to remain calm and professional when under pressure.
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Commitment to achieving individual, departmental and wider Company results.
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High levels of accuracy with strong attention to detail.
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Strong inter-personal skills with the ability to collaborate effectively with others.
