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- Tasks: Assist in recruiting and managing temporary staff for exciting events across the UK.
- Company: Join a dynamic team at a leading staffing organisation.
- Benefits: Gain valuable experience, flexible hours, and opportunities for personal growth.
- Why this job: Be the face of the company and ensure events run smoothly while building relationships.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Perfect for students looking to gain hands-on experience in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Various locations spanning the UK
Responsible to: Senior On-Site
Aim of Job: The role is to be a key team member in the recruitment and staffing of temporary assignments across the UK. You will be required to manage the onsite process, communicating with temporary staff and clients to ensure an event runs smoothly.
Impact on the Organisation: To be the face of the business ensuring that the onsite process runs smoothly, highlighting negative and positive feedback to enable process improvement plans to be implemented where necessary. Failure to do this will have a negative impact on the business.
Responsibilities:
- Manage tasks set by your Manager / Senior On-Site to ensure a smooth event
- Be the face of the company on site at major events
- Fully understand the onsite sign in process and ensure it is completed from start to finish
- Ensure live timesheets are kept up to date to ensure information is correct at all times and where it should be in line with clients requests
- Build and maintain excellent relationships with all clients and staff
- Ensure excellent customer service is always delivered to both clients and staff
- Ensure client/staff issues are dealt with efficiently and in a timely manner and escalated to your Senior / Manager when required
- Ensure your team are regularly updated with regards to any issues raised with staff / clients
- Implement process improvement plans in conjunction with your Senior / Manager to ensure all events run smoothly
- Take photographs at all events for our social media department
- Establish effective supportive working relationships with colleagues, clients and staff members
- Assist in training new members of staff ensuring they meet the required company standards
Monitoring:
- Monitor onsite processes to ensure efficiency
- Monitor ongoing complaints to understand where they are up to
Communication:
- Frequently communicate with your team ensuring that they are kept up to date on current progress and are aware of any issues/concerns
- Communicate with all clients ensuring they are kept up to date with required information
- Communicate with temporary staff as and when required, remaining efficient and professional at all times
- Communicate with the senior management team ensuring that they are kept up to date on current progress
- Be able to work collaboratively with colleagues within the business and have a proven ability to work as a member of a team
Administration:
- To be competent on all in house systems such as Live timesheets / Staff accreditation / Bar sign in / Device allocations and any other systems related to the job role
- Manage, organise and update relevant data using internal databases to ensure required information is always up to date
- Any required administration tasks required for your role
Compliance:
- Ensure that regulatory and corporate compliance is always adhered to, reporting any issues to your team / JotForm
- To carry out work in accordance with the team strategy and fulfil all objectives required of you
- Always ensure confidentiality to protect all employees, temporary employees, clients and any other parties associated with the business
Other:
- To provide cover where necessary for direct colleagues in the event of absence
- To be responsible for identifying own training and development needs in liaison with your team
- Attend relevant meetings as and when required to enable you to carry out your role to the best of your ability
- Display absolute commitment to the highest standards of professional behaviour
- In addition, the employee must be prepared to undertake any reasonable requests made to meet the business needs of the company
- This list above is not exhaustive, and the role holder may be expected to be responsible for other activities commensurate with skills and ability with training given
Operations Staffing Assistant employer: hap Solutions
Contact Detail:
hap Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Staffing Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging on their social media and website. This will help you understand what they value and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your people skills! As an Operations Staffing Assistant, you'll be the face of the company. Be ready to share examples of how you've built relationships and handled tricky situations in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Operations Staffing Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Staffing Assistant role. Highlight your relevant experience in recruitment, staffing, and customer service to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves a lot of communication with clients and temporary staff, let us see your strong communication skills in action. Use clear and concise language in your application to demonstrate how you can effectively convey information.
Highlight Teamwork Experience: We love team players! Share examples of how you've worked collaboratively in previous roles. This will help us understand how you can contribute to our team and ensure smooth operations during events.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at hap Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operations Staffing Assistant. Familiarise yourself with the onsite processes, client communication, and how to manage temporary staff effectively. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients and staff, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved issues or built relationships in previous roles. This will highlight your ability to be the face of the company and ensure smooth operations.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. For instance, they might ask how you would handle a last-minute staffing issue at an event. Prepare by thinking through potential challenges and how you would address them, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Teamwork and Collaboration
This position requires working closely with colleagues and clients, so be ready to discuss your experience in team settings. Share specific examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for being part of a supportive team environment.
