At a Glance
- Tasks: Support teams by managing calendars, maintaining records, and welcoming visitors.
- Company: Join Hanwha Vision Europe, a leader in video surveillance and security technology.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Dynamic work environment with a chance to be part of an international business.
- Why this job: Be the backbone of our operations and make a real impact every day.
- Qualifications: Organisational skills, attention to detail, and a proactive attitude are key.
The predicted salary is between 25000 - 27800 £ per year.
Are you highly organised, proactive, and enjoy keeping everything running smoothly behind the scenes? At Hanwha Vision Europe, we're looking for an enthusiastic Administration Assistant to join our friendly Business Administration team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in being organised, and loves supporting colleagues across the business.
No two days are the same. From coordinating calendars and maintaining accurate records to welcoming visitors and supporting reception, you'll play an important role in helping our teams operate efficiently.
About Us
Hanwha Vision Europe is a global leader in video surveillance and security technology. As part of the Hanwha Group, we provide innovative security solutions across Europe and are committed to delivering excellence through collaboration, innovation, and customer focus.
What You'll Be Doing
As our Administration Assistant, you'll provide essential support across the business by:
- Managing and maintaining digital filing systems and documentation
- Keeping team calendars up to date, including meetings, new starters and key renewal dates
- Logging invoices and maintaining accurate cost tracking spreadsheets
- Raising approvals and assisting with day-to-day administrative processes
- Proofreading and formatting documents to a high standard
- Updating spreadsheets and tracking responses accurately
- Providing general administrative support to colleagues across the business
- Supporting reception by welcoming visitors and creating a professional first impression
- Booking meeting rooms and arranging hospitality for internal and external meetings
- Providing reception cover when required to ensure a seamless front-of-house experience
What We're Looking For
You'll be someone who enjoys being organised, is naturally helpful, and takes pride in producing accurate work. Ideally, you'll have:
- Previous experience in an administrative or office support role
- Excellent organisational and time management skills
- Strong attention to detail with the ability to prioritise multiple tasks
- Confident IT skills, including Microsoft Word, Excel and Outlook
- Excellent written and verbal communication skills
- The ability to work independently as well as collaboratively within a team
- A positive, proactive attitude and willingness to support wherever needed
It would be great if you also have:
- Experience working with policies, compliance or business processes
- Experience supporting reception or front-of-house activities
Why Join Hanwha Vision Europe?
You'll become part of a collaborative and supportive team within a successful international business where your contribution is genuinely valued.
Location
This is a full-time, office-based position located at our European Headquarters: Heriot House Heriot Road Chertsey Surrey KT16 9DT. Our normal working hours are 09:00-17:00, Monday to Friday, although occasional flexibility may be required to meet business needs. There may also be occasional travel within the UK or overseas.
If you're an organised administrator who enjoys supporting people, loves variety, and wants to be part of a global technology business, we'd love to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Guildford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hanwha Vision. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hanwha Vision before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrative Assistant in Guildford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hanwha Vision:Your cover letter is your chance to shine! Tell us why you want to work at Hanwha Vision specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hanwha Vision!
How to prepare for a job interview at Hanwha Vision
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
