Role Type: 6 Month Fixed Term Contract (FTC) - Full Time
Salary: £27,000 (Pro Rata)
Please note: we cannot provide sponsorship for this role
This role requires you to be in the office 5 days a week, 9.30am–6pm.
Start date: ASAP
We are looking for an enthusiastic Facilities Assistant with a “can-do” attitude to join our HR Team here at Hanson Wade Group for a duration of 6 months.
This role will support the Office Manager to ensure the smooth running of the Hanson Wade offices. In particular, you will be responsible for performing daily tasks to ensure a first‑class experience for employees and visitors to our London office, which is located across multiple floors.
Key Responsibilities
- Provision of reception duties for visitors: creating a positive first impression for interview candidates and other visitors, ensuring they are warmly welcomed.
- Efficient handling of deliveries: Organising daily post and parcels, notifying relevant employees and managing the post room.
- Conduct daily checks of the office to uphold good standards in the office environment.
- Facilitate the replenishment and distribution of bulk deliveries of stationary and kitchen supplies.
- Welcoming new starters: providing an office tour and ensuring a suitable space is organised for their tech set‑up.
- Leavers: Maintain a spreadsheet tracking leavers who are yet to return company equipment. Proactively communicating and coordinating with the leavers to ensure timely return of equipment.
- Catering: Arrange and set out appropriate catering for induction lunches and meetings upon request.
- Be a first‑aider and a fire marshal.
- Ad‑hoc projects, tasks and duties commensurate with the role.
- Manage set‑up for monthly company‑wide meeting.
- Assist select members of the HR team with set‑up for cultural and celebratory events in office as needed.
- Create and distribute signage for ongoing and new company initiatives, opportunities, internal job boards and more.
- Manage and consistently communicate with onsite cleaning operatives.
The ideal candidate
- Must have good working knowledge of Microsoft Outlook, Word and Excel.
- Ideally previous experience in a professional office environment in a customer service‑orientated role.
- Needs to be reliable, enthusiastic and a responsive team player with a passion for helping staff and visitors in using the office’s facilities.
- Have strong communication skills; both verbal and written.
- Be able to operate autonomously and/or with minimum supervision.
- Be able to use initiative and be proactive.
- Have strong attention to detail.
- Be outgoing, friendly and approachable whilst taking pride in providing an excellent customer service to their colleagues.
