Head of Public Policy, E-commerce, MENA

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We are seeking a highly experienced and dynamic individual for the position of Head of Public Policy, MENA – a pivotal role in our client’s prominent e-commerce platform and their expansion across the Gulf region.

Supported by diverse investors, they’ve emerged as a top EMEA e-commerce company, swiftly delivering millions of packages globally for a seamless shopping experience. With ambitions to lead across various sectors, they embody a dynamic and youthful spirit, fostering continuous innovation. Their international presence spans major European cities, and they’re poised for further expansion.

We’re seeking a Head of Public Policy to lead their Gulf efforts. Based in KSA or Dubai, you’ll manage regional policy goals across Gulf countries and address fast-moving policy issues at international and local levels. With a flat structure and a tech-focused environment, you’ll need existing relationships with ministries, solid policy understanding in GCC, and the ability to manage operations independently. Your role involves cross-functional collaboration, team management, and a keen sense of business priorities and legislative trends.

The company envisions perpetual growth, focusing on positive impact through digitising merchants, fostering SMEs, and supporting women’s economic empowerment. Rooted in innovation and a steadfast commitment to shaping a better future, the culture creates a positive impact on customers, partners, and society. Join to embrace growth opportunities and play a crucial role in enduring success.

Adopting a hybrid working model, the company seamlessly blends remote productivity with vibrant office collaboration. Monthly in-person gatherings enhance communication and teamwork, with optional weekly office days and a two-month full remote work program in the summer. Diverse global teams offer ownership from day one, open communication, a start-up spirit, and agile practices, fostering continuous learning and talent focus.

Key responsibilities

• Spearhead cross-border trade and e-commerce operations for the Gulf countries, aligning with the company’s strategic vision.
• Collaborate cross-functionally with senior leaders in policy, communications, legal, marketing, operations, and cross-border teams.
• Recruit and oversee a dynamic team of policy professionals, guiding them through intricate policy issues.
• Cultivate a profound understanding of business priorities and legislative trends, informing both reactive and proactive initiatives across the country.
• Directly reaching out to ministries and secretaries to build relations with these key stakeholders.

Key requirements

• Fluent in Arabic with over five years of regional experience, demonstrating a deep understanding of GCC cultures.
• Have government contacts in GCC countries
• A seasoned professional in corporate public policy in e-commerce or technology-focused environments.
• Hold a bachelor’s degree or equivalent in a relevant field, showcasing a solid foundation for strategic engagement, relationship building, and negotiation skills.
• Willingness and ability to travel frequently for functions, meetups, and events, reflecting a commitment to hands-on engagement.
• Comfortable in a dynamic tech company with a flat structure, emphasising adaptability, independence, and a hands-on approach.
• Positioned to grow a team and mentor junior professionals, demonstrating a commitment to personal and team development.

If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below.

We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You can access our Diversity and Inclusion Policy here.

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