PE-backed parking and facilities services group
About our client
Our client is a fast-growing, private equity-backed delivering car park management and soft facilities management across the UK. They partner with some of the UK's best-known retail, hospitality, healthcare, education and transport brands and have built a strong reputation for outstanding customer service and right-first-time delivery.
Following consistent year-on-year EBITDA growth, the group has an ambitious five-year plan. Much of that growth will come from existing clients and from selling multiple group services into the same customers.
The role
We're looking for a farmer, not a hunter. This role is about nurturing, retaining and growing existing client relationships. New client acquisition sits with the Group Head of Sales.
This is a newly created senior leadership role to own, protect and grow the group's existing clients and onboard new clients. Reporting to the Group Chief Commercial Officer and working alongside the Group Head of Sales, you will lead a large team of strong client relationship professionals and bring structure, commercial discipline and growth to the function as the estate scales.
It is a Senior Leadership Team appointment sitting directly below the executive board, and is seen as the natural successor to the Group Chief Commercial Officer.
Key Responsibilities
Define, own and refine the group-wide
Group Head of Client Relationships in London employer: Hanson Search Ltd
As a new advisory firm located in the heart of Central London, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer tailored training opportunities and encourage our team members to take ownership of their projects, ensuring they can make a meaningful impact in their roles. Join us to be part of a forward-thinking organisation where your expertise in media and campaigns will be valued and where you can contribute to shaping the future of our firm.
