Territory Sales Manager

Overview

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people across around 300 manufacturing sites.

We are committed to sustainability, digitalisation, and building a diverse workforce that drives our growth.

About the Role

Territory Sales Manager – Concrete – Greenwich, London. As a key face of the business, you will own your territory, grow existing accounts, and unlock new opportunities, delivering value‑added solutions and influencing business success.

What You’ll Be Doing

• Act as the primary point of contact for your assigned customer base.
• Develop and execute a territory sales strategy aligned with business goals.
• Manage and grow existing accounts while actively seeking new business opportunities.
• Deliver structured call cycles using face‑to‑face and digital channels (including video calls).
• Prepare quotes, tenders, and proposals to win and retain business.
• Upsell and cross‑sell value‑added products and services.
• Build long‑term commercial relationships with key customers.
• Collaborate with operations and logistics to ensure smooth product delivery.
• Monitor and track sales performance metrics, forecasts, and budgets.
• Use market insight and data (including ABI) to identify new opportunities.
• Ensure all customer interactions and data are accurately recorded in CRM systems.
• Respond to customer queries promptly and deliver an excellent customer experience.
• Review Net Promoter Scores (NPS) and drive continuous service improvement.

Key Responsibilities & Performance Measures

• Revenue, sales volume and market share growth.
• RCO and PGM profitability across your portfolio.
• Query resolution and % revenue in query.
• Cash collection and outstanding balances.
• Customer engagement levels (digital & face‑to‑face).
• Complaint management and service excellence.

What We’re Looking For

• Proven experience in sales, account management, or business development in Concrete (construction or building materials sector preferred).
• Strong commercial acumen with a track record of growing accounts and winning new business.
• Excellent relationship‑building and communication skills.
• Ability to manage multiple customers and priorities effectively.
• Comfortable using digital tools and CRM systems.
• A proactive, results‑driven mindset with strong organisational skills.

What We Offer

• Competitive base salary.
• Performance‑related bonus.
• Company car.
• Career progression and professional development.
• Generous pension and life assurance.
• 27 days holiday (plus bank holidays) with flexible working options.
• Season and travel ticket loans.
• Support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
• Inclusive culture with paid volunteering day and employee communities.
• Employee Assistance Programme and wellbeing benefits.

Equal Opportunity Statement

Heidelberg Materials is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to providing reasonable accommodations to individuals with disabilities during the interview process. Contact Recruitment@uk.heidelbergmaterials.com for assistance.