At a Glance
- Tasks: Support the HS2 project with customer service, logistics planning, and order management.
- Company: Heidelberg Materials UK, a leading supplier in construction materials.
- Benefits: Join an award-winning team and develop valuable skills in a collaborative environment.
- Other info: Inclusive workplace committed to diversity and career growth.
- Why this job: Be part of a major infrastructure project and make a real impact.
- Qualifications: Strong communication skills and experience in customer service or logistics.
The predicted salary is between 30000 - 40000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites.
We are committed to building a more sustainable future and to fostering a diverse and inclusive workforce.
The HS2 Project Coordinator will support the delivery of the HS2 project, ensuring exceptional customer service, efficient logistics planning, accurate order processing and effective project support.
Key Responsibilities
- Customer Service & Order Management – Manage customer enquiries via telephone and email, build strong relationships, process and confirm orders in SAP Order Management, minimize billing queries, investigate and resolve customer queries, deliver an exceptional customer experience, and escalates service issues as required.
- Planning & Logistics Coordination – Coordinate vehicle allocation and distribution across HS2 sites, monitor transport operations, optimise vehicle utilisation, maintain relationships with drivers and hauliers, manage hired vehicle costs, monitor vehicle performance, and generate reports for logistics improvements.
- Commercial & Administrative Support – Complete administrative tasks within deadlines, follow up on quotations, update commercial trackers, support lead generation, liaise with regional teams on product availability, and manage complaints through company systems.
Essential Skills & Experience
- Excellent communication and relationship‑building skills.
- Previous planning, logistics or coordination experience.
- Confident and professional telephone manner.
- Highly motivated, proactive and organised approach.
- Experience in a customer service, sales, operations or transport environment.
- Strong administrative and multitasking abilities.
- GCSE Grade C (or equivalent) in Maths and English.
- Proficiency in Microsoft Office applications.
Desirable Experience
- Knowledge of the construction industry and materials.
- Understanding of local and national geography.
- Experience using SAP for sales and order management.
- Experience with Synchro TESS or similar logistics planning systems.
- Experience working within a large corporate environment.
- Track record of achieving performance targets.
Why Join Heidelberg Materials UK?
- Be part of a nationally significant infrastructure project.
- Join an award‑winning team with expertise in major UK projects.
- Work in a collaborative and supportive environment.
- Develop planning, logistics and commercial skills.
- Play a vital role in the successful delivery of HS2.
- Equal Opportunity and Inclusion
We strive to create an inclusive and respectful workplace where every individual can contribute.
We are actively working to encourage more people to consider careers in the construction industry and are committed to providing reasonable accommodations to individuals with disabilities.
Contact
Please contact for additional information or to request accommodations.
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HS2 Project Coordinator in Syston employer: Hanson Quarry Products Europe Limited
Heidelberg Materials UK is an excellent employer, offering a supportive work environment in Chipping Sodbury where accuracy and continuous learning are at the forefront. As a Laboratory Technician, you will benefit from a competitive salary, generous holiday allowance, and a commitment to employee wellbeing and development, all while contributing to a sustainable future in the construction industry.
Contact Details:
Hanson Quarry Products Europe Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HS2 Project Coordinator in Syston
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Hanson Quarry Products Europe Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like HS2 Project Coordinator at Hanson Quarry Products Europe Limited.
We think you need these skills to ace HS2 Project Coordinator in Syston
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Hanson Quarry Products Europe Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
