International BSC Senior Administrator (Polish speaking) in Chipping Sodbury

About Heidelberg Materials UK

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement.

We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment.

As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future.

We enable new opportunities for our customers through digitalisation.

International Business Service Centre (BSC) – Role Overview

The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM International BSC Senior Administrator (Polish Speaking) Join a Global Team and Make an Impact.

Are you fluent in Polish and English, highly organised, and passionate about delivering exceptional service?

We're looking for an International BSC Senior Administrator to join our Business Service Centre team and play a key role in supporting critical business processes across our international operations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering high-quality work while collaborating with colleagues, customers, and suppliers across multiple countries.

What You’ll Be Doing

As an International BSC Senior Administrator, you'll be responsible for ensuring the efficient delivery of administrative and transactional processes while maintaining excellent service standards.

• Transaction Processing Manage high volumes of transactions within designated process areas, including accounts payable, purchasing administration, master data management, document validation, cash application, and other related activities.

Ensure work is completed accurately and within agreed service levels.

• Customer Service Provide professional and timely support to customers, suppliers, and internal stakeholders.

Respond to queries effectively, ensuring a positive customer experience and swift resolution.

• Compliance & Controls Follow established procedures, policies, and documentation to ensure process compliance.

Maintain a "right first time" approach while meeting Service Level Agreement (SLA) requirements.

Adhere to all internal controls and governance standards.

• Problem Solving Investigate non-standard transactions and identify appropriate solutions.

Analyse issues, identify root causes, and communicate findings to management.

Escalate unresolved issues where necessary.

• Subject Matter Expertise Develop and maintain in-depth knowledge of team processes and systems.

Support colleagues by sharing expertise and assisting with training and onboarding activities when required.

• Continuous Improvement Identify inefficiencies, process bottlenecks, and opportunities for improvement.

Contribute to continuous improvement initiatives and support project implementation activities.

Promote best practices and ways of working across the team.

• What We’re Looking For
• Fluent in both Polish and English, written and spoken.
• Strong administrative and organisational skills with excellent attention to detail.
• Ability to manage multiple priorities and work effectively in a high-volume processing environment.
• Customer-focused with excellent communication and stakeholder management skills.
• Analytical mindset with strong problem-solving capabilities.
• Confident using Microsoft Office applications and business systems.
• Ability to work independently while contributing positively to a collaborative team environment.

Qualifications

No specific qualifications are required. We welcome applications from individuals who can demonstrate the skills, experience, and enthusiasm needed to succeed in the role.

Why Join Us

You’ll be joining a supportive and inclusive organisation where continuous improvement, collaboration, and professional development are valued.

This is an opportunity to build your expertise in an international environment while making a meaningful contribution to the success of the business.

If you’re a proactive, detail-oriented professional looking to develop your career within a global organisation, we’d love to hear from you.

Company Culture

At Heidelberg Materials UK (previously known as Hanson UK), we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.

As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.

We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.

Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

Benefits

• Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more
• Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.
• We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
• Equal Opportunity Statement

We are committed to working with and providing reasonable accommodations to individuals with disabilities.

We welcome applications from individuals who can demonstrate the skills, experience, and enthusiasm needed to succeed in the role.

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