At a Glance
- Tasks: Support supplier payments and deliver top-notch customer service across Northern Europe.
- Company: Heidelberg Materials UK, a leading construction materials supplier with a diverse workforce.
- Benefits: Competitive salary, generous holiday, family-friendly policies, and continuous learning opportunities.
- Other info: Recognised as an Employer of Choice with a commitment to diversity and wellbeing.
- Why this job: Join a dynamic team and make a real impact in a supportive, inclusive environment.
- Qualifications: Fluent in Swedish or Norwegian, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 27000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people across 300 manufacturing sites.
Role Overview
International P2P Administrator – Northern European Team, based in the International Business Service Centre. You will support the Supplier Accounts team by delivering accurate, timely supplier payment processing and outstanding customer service. This role supports transactions across Sweden, Norway and other Northern European countries.
Responsibilities
- Deliver excellent customer service to internal and external customers using the First Line Support model.
- Process all transactional activities via the relevant workflow tools.
- Ensure compliance with established processes, controls and documentation.
- Manage and escalate non-standard requests and queries efficiently.
- Work accurately within agreed SLAs, achieving right-first-time outcomes.
- Maintain high levels of integrity and confidentiality.
- Keep clear records to support accurate reporting.
- Support team targets, change initiatives and continuous improvement.
- Take on additional tasks as required by Team Leads or Senior Management.
Qualifications
- Proven Northern European language skills (written and spoken in Swedish or Norwegian) – essential.
- Excellent written and verbal communication skills.
- Strong data entry and attention-to-detail skills.
- Confident interpersonal skills with a flexible, collaborative approach.
- Basic Microsoft Office (Excel) knowledge – desirable.
- Team player who thrives in a structured, process-driven environment.
Education: 5 GCSEs (or equivalent) at grade C / 4 or above.
Benefits
- Competitive package: salary £25,000-£27,000 per annum plus bonus incentives, generous pension, and life assurance.
- 27 days holiday (plus bank holidays) with holiday purchase and sabbatical options.
- Family-friendly policies: enhanced support for maternity, paternity, adoption, IVF, neonatal care and menopause.
- Inclusive culture with employee communities (LGBTQ+, Women in STEM, Armed Forces) and paid volunteering day.
- Wellbeing & development: Employee Assistance Programme, retail discounts, continuous learning opportunities.
- Recognition as an Employer of Choice with accreditations such as Armed Forces Covenant (Gold), Disability Confident, 5% Club (Platinum), Mates in Mind, Clear Assured, STEM Ambassador, MPQC Member.
Equal Employment Opportunity
Heidelberg Materials is an equal opportunity employer. We celebrate diversity and encourage all eligible applicants to apply.
International BSC Administrator in Chipping Sodbury employer: Hanson Quarry Products Europe Limited
Heidelberg Materials UK is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous holiday allowances and family-friendly policies. With a strong commitment to employee wellbeing and development, the company fosters an inclusive culture that celebrates diversity and provides numerous opportunities for professional growth within a structured, process-driven environment. Located in the heart of Northern Europe, this role not only supports vital operations across multiple countries but also allows you to be part of a recognised Employer of Choice, making it a rewarding place to build your career.
Contact Details:
Hanson Quarry Products Europe Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International BSC Administrator in Chipping Sodbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Heidelberg Materials or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and data processing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your language skills! If you’re fluent in Swedish or Norwegian, make sure to highlight this during interviews. It’s a big plus for the role and can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace International BSC Administrator in Chipping Sodbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the International BSC Administrator role. Highlight your relevant experience, especially in customer service and data entry, to show us you’re the perfect fit!
Show Off Your Language Skills:Since this role requires Northern European language skills, don’t forget to mention your proficiency in Swedish or Norwegian. We want to see how you can communicate effectively with our customers across Northern Europe!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information well so we can easily see your qualifications and experience.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hanson Quarry Products Europe Limited
✨Know Your Languages
Since this role requires strong Northern European language skills, brush up on your Swedish or Norwegian before the interview. Practise speaking and writing to ensure you can demonstrate your proficiency confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will resonate well with the interviewers.
✨Familiarise Yourself with Processes
Understand the importance of compliance and documentation in the role. Be ready to discuss how you’ve adhered to processes in past jobs and how you can maintain high standards in a structured environment.
✨Highlight Your Team Spirit
This position is all about collaboration, so be prepared to talk about your experiences working in teams. Share how you contribute to team goals and support change initiatives, showing that you're a flexible and adaptable team player.
