VP of Presales

VP of Presales | London Insurance Market | InsurTech | up to £140,000 | Hybrid working, 2-3 days a week

I’m working with a SaaS InsurTech provider that sells into insurers, brokers, MGAs and TPAs. They’re well funded, their product already has proven demand, and they’re growing across the UK, Europe and the US. They now need someone to run Pre-Sales and Delivery for UK and Europe.

The role

You’ll report to the Chief Commercial Officer and sit on the European leadership team. You’ll own the customer from mid-stage prospect through technical validation, implementation and go‑live, up to handover to Customer Success.

This is a senior job, but you’ll still be hands‑on. They want someone who will set the strategy and also get into the room on priority deals. That means leading discovery, running workshops and demos, shaping the solution and helping close the deal. If you’d rather manage from a dashboard, it probably isn’t for you.

You’ll lead four teams (Pre-Sales, Tech Support and Onboarding, Solutions, and PMO) and be the link between Sales, Product, Engineering, Operations, Compliance, Customer Success and the client. A big part of the job is making delivery repeatable. Right now the focus is on cutting implementation time and getting customers to first value faster. You’ll be measured on deal value, speed and time to revenue.

Responsibilities:

• Setting the operating model for Pre-Sales and Delivery, from qualification to CS handover
• Getting involved personally in discovery, demos, proofs of concept, RFPs and proposals
• Advising senior client stakeholders on strategic opportunities
• Working with Sales leadership on qualification, conversion and implementation readiness
• Putting governance around integration design, data mapping, testing and go‑live
• Owning delivery end to end, on time and on budget, and stepping in on escalations
• Defining KPIs and SLAs (cycle time, time to first value, go‑live success, customer satisfaction)
• Feeding what clients tell you back into the product roadmap
• Coaching your direct reports so you have strong leaders under you
• A track record leading pre‑sales, solutions or technical delivery teams in SaaS, FinTech, payments, treasury, claims or InsurTech
• Real insurance knowledge, ideally around claims, treasury, delegated authority, bordereaux, reconciliation or payment operations
• A good grasp of enterprise SaaS sales cycles, from technical discovery through to procurement
• The ability to take a messy client operating model and turn it into something workable that the product can actually support
• Experience operating at VP or senior leadership level and holding your own with executives
• Comfort with ambiguity. Some processes and structures are still being built, so you’ll be shaping them as you go

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