Operations Analyst

Operations Analyst

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support underwriting teams and improve operational processes daily.
  • Company: Join a leading London Market insurer with a strong reputation.
  • Benefits: Enjoy hybrid working, a competitive salary, bonuses, and great perks.
  • Why this job: Be part of a dynamic team making impactful decisions in the insurance sector.
  • Qualifications: 2+ years in London Market insurance, strong Excel skills, and teamwork experience required.
  • Other info: Opportunity for growth in a collaborative and supportive environment.

The predicted salary is between 28000 - 42000 £ per year.

This range is provided by Hanson Lee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range Salary: Up to £45kOverview Operations Analyst – Insurance (London Market)Location: London / HybridPermanent RoleResponsibilities Support the management of outsourced operations, including Risk Capture, USM processing, PBQA, and Exposure Management.Review, monitor, and continually improve operational procedures, process documentation, and controls.Provide technical assistance and training to internal teams and external partners, responding to queries in a timely and professional manner.Prepare operational, performance, and statistical reports, including ongoing enhancement of exception reporting.Review Credit Control and Broker Ledger SLAs, support reconciliation activity, and liaise with underwriters and brokers on NOCs.Monitor daily GAAP movements, coordinating corrective action and supporting GAAP write-off amendments where required.Support banking and broker ledger activities, including transaction recording, allocation, and reconciliation across multiple entities.Undertake Event Coding QC and produce end-of-month reporting in collaboration with the Outward RI team.Provide claims administration support, including bordereaux reconciliation, cash call review, settlement requests, claim setup, and large-loss notifications.Experience & Skills Experience in an insurance operational, technical, or finance support role (London Market experience preferred).Strong organisational skills with excellent attention to detail and accuracy.Confident working with multiple stakeholders including underwriters, brokers, and outsourced partners.Proactive mindset with a focus on process improvement and control.Strong Excel and systems capability; familiarity with underwriting or finance systems is an advantage.Seniority level Mid-Senior levelEmployment type Full-timeJob function AnalystIndustries Insurance

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Operations Analyst employer: Hanson Lee

As a leading London Market insurer, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our Operations Analyst role offers not only competitive salary and benefits but also the opportunity for professional growth within a supportive environment, where employees are encouraged to enhance their skills and contribute to meaningful projects. With hybrid working arrangements, you can enjoy the best of both worlds—working in our vibrant London office while maintaining flexibility in your work-life balance.
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Contact Detail:

Hanson Lee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Analyst

✨Tip Number 1

Familiarise yourself with the London Market insurance sector. Understanding the nuances of this industry will not only help you in interviews but also demonstrate your commitment and knowledge to potential employers.

✨Tip Number 2

Network with professionals already working in operations roles within the London Market. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Brush up on your Excel skills, especially advanced functions that are commonly used in operations analysis. Being able to showcase your proficiency in data manipulation and reporting can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss specific examples of how you've improved processes or contributed to team success in previous roles. Having concrete stories ready will help you illustrate your analytical mindset and teamwork abilities during interviews.

We think you need these skills to ace Operations Analyst

Operations Management
Underwriting Knowledge
Financial Analysis
GAAP Understanding
Reconciliation Skills
Statistical Reporting
Credit Control Management
Broker Ledger Management
Advanced Excel Proficiency
Analytical Mindset
Relationship Management
Effective Communication
Team Collaboration
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the London Market insurance sector. Emphasise your analytical skills, proficiency in Excel, and any relevant operational roles you've held.

Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Operations Analyst position specifically. Mention your experience with reviewing procedures and preparing reports, as well as your ability to work collaboratively with underwriting teams.

Highlight Relevant Skills: Clearly outline your skills related to credit control, GAAP write-offs, and risk capture quality control. Use specific examples from your past roles to demonstrate your capabilities.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Analyst role.

How to prepare for a job interview at Hanson Lee

✨Showcase Your Analytical Skills

As an Operations Analyst, your analytical mindset is crucial. Be prepared to discuss specific examples of how you've used data analysis to improve processes or solve problems in previous roles.

✨Demonstrate Your Knowledge of GAAP

Since the role involves GAAP write-offs, make sure you understand the principles of GAAP and be ready to explain how you've applied them in your past work, especially in relation to insurance operations.

✨Highlight Your Teamwork Experience

This position requires strong collaboration with underwriting teams. Share instances where you've successfully worked in a team setting, focusing on your communication skills and how you managed relationships.

✨Prepare for Technical Questions

Given the emphasis on advanced Excel proficiency, expect technical questions related to data manipulation and reporting. Brush up on your Excel skills and be ready to demonstrate your expertise during the interview.

Operations Analyst
Hanson Lee
Location: London
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