At a Glance
- Tasks: Enhance underwriting operations by improving processes and systems in a dynamic insurance environment.
- Company: Reputable London Market Insurer focused on transformation and innovation.
- Benefits: Competitive salary up to £100k, bonus, hybrid work, and career development opportunities.
- Other info: Collaborative culture with opportunities to influence across teams.
- Why this job: Make a real impact on underwriting efficiency while shaping the future of the function.
- Qualifications: Strong underwriting background and interest in operational improvement.
The predicted salary is between 63000 - 77000 £ per year.
Underwriting Operations & Transformation - London Insurance Market
Location: London
Contract: Permanent
Working pattern: Hybrid
Salary: Up to £100k + Bonus
We are looking for an underwriting professional who wants to use their market knowledge to improve how an underwriting function operates within a reputable London Market Insurer. This is an excellent opportunity for someone from an underwriting background who is naturally interested in systems, processes and the wider operating model. You may currently be working as an underwriter but find yourself drawn to improving workflows, solving operational problems and helping colleagues work more effectively.
This role offers the opportunity to build on your underwriting experience while moving into a broader, change-focused position. You will remain close to the underwriting function, but will have the scope to influence its operating model, improve the tools and processes underwriters rely on, and help shape how the function works in the future.
Responsibilities:
- Reviewing the underwriting operating model and identifying opportunities for improvement
- Assessing existing underwriting processes, systems and workflows
- Leading process-improvement initiatives across the underwriting lifecycle
- Working closely with underwriters to understand pain points and business requirements
- Acting as a bridge between underwriting, operations, technology and change teams
- Supporting the design and implementation of new systems, tools and ways of working
- Simplifying processes, reducing manual activity and improving the quality and consistency of data
- Helping ensure that changes are practical, adopted by the business and deliver measurable benefits
- Supporting broader transformation initiatives across the underwriting function
- Developing process documentation, operating procedures and performance measures
Key Requirements:
- A strong underwriting background within the London insurance market
- A good understanding of the end-to-end underwriting lifecycle
- A genuine interest in systems, operational improvement and transformation
- Experience of improving processes, workflows or ways of working within an underwriting environment
- The ability to communicate credibly with underwriters and understand their priorities
- Strong analytical and problem-solving skills
- The ability to translate underwriting requirements into clear operational or system solutions
- Confidence working across business, operations and technology teams
- A collaborative approach and the ability to influence stakeholders at different levels
If you understand underwriting, enjoy solving operational problems and want to make a wider impact across the business, we would be keen to hear from you.
Business Product Manager - Underwriting in London employer: Hanson Lee
Hanson Lee offers a dynamic and supportive work environment in the heart of London, making it an excellent employer for those looking to grow in the customer success field. With a strong emphasis on employee development, you will have access to mentorship from experienced leaders and opportunities to influence product direction while working with a diverse portfolio of clients. The hybrid work model promotes a healthy work-life balance, ensuring that you can thrive both personally and professionally.
