Junior Account & Customer Success Exec – Hybrid London

Junior Account & Customer Success Exec – Hybrid London

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Hanson Lee

At a Glance

  • Tasks: Manage client portfolios and conduct monthly check-ins to ensure satisfaction.
  • Company: Hanson Lee, a dynamic recruitment agency in London.
  • Benefits: Hybrid working model, competitive salary, and opportunities for growth.
  • Other info: Join a supportive team and thrive in a fast-paced environment.
  • Why this job: Be the vital link between clients and teams, making a real difference.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 25000 - 32000 Β£ per year.

Hanson Lee is recruiting a Junior Account / Customer Success Executive in London.

You will work closely with the Global Head of Customer Success, managing a portfolio of clients and conducting monthly check-ins to monitor platform usage after go-live.

You will relay client needs into the product roadmap and help coordinate user groups, acting as the bridge between customers and internal teams to prevent any gaps.

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Junior Account & Customer Success Exec – Hybrid London employer: Hanson Lee

Hanson Lee offers a dynamic and supportive work environment in the heart of London, making it an excellent employer for those looking to grow in the customer success field. With a strong emphasis on employee development, you will have access to mentorship from experienced leaders and opportunities to influence product direction while working with a diverse portfolio of clients. The hybrid work model promotes a healthy work-life balance, ensuring that you can thrive both personally and professionally.

Hanson Lee

Contact Details:

Hanson Lee Recruitment Team

We think you need these skills to ace Junior Account & Customer Success Exec – Hybrid London

Client Management
Communication Skills
Customer Success
Portfolio Management
Product Roadmap Coordination
User Group Facilitation
Problem-Solving Skills