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- Tasks: Lead local project delivery, ensuring customer satisfaction and successful installations across the UK.
- Company: Join Hanshow, a global leader in digital solutions for the retail sector since 2012.
- Benefits: Enjoy a competitive salary, career development opportunities, and free Friday afternoon tea!
- Why this job: Be part of a fast-growing market with a culture of open communication and innovation.
- Qualifications: 5+ years in Project Management, IT background preferred, and strong communication skills required.
- Other info: Expect UK-wide travel and hands-on involvement in exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Be responsible for local projects delivery (from project planning, implementation, risk & cost control up to maintenance service delivery) and customer satisfaction.
- Overseeing all POC stores from a hands-on perspective to ensure that trials are successfully installed and supported.
- There will be an expectation for UK wide travel and onsite presence for most POC installations that Hanshow undertake. Traveling time can be 40%+ of working week
- Training Hanshow partners to be capable in successfully installing any POC or project rollouts
- Fully understand customer requirements for the projects, documenting and communicating these to the rest of the Hanshow Team.
- Create and communicate all required project documentation, including Project Scope, Project Plans, Record of Project Costs, and Risk Register. Continually challenge any assumptions in these where necessary.
- Communicate with team members where applicable, ensuring the achievement of the Project Plan.
- Mobilise all necessary resources for hardware delivery and installation, software & system deployment, upgrading, maintenance and technical support, etc.
- Work closely with after-sales engineers and R&D team to respond to customer’s technical requests.
- Record and distribute minutes of the project meetings.
- Organise and participate in project meetings (kickoff, clarification, weekly meeting, phase review, close meeting, etc.) to ensure smooth coordination and communication.
- Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure.
Who we are looking for:
- Bachelor or master degree in relevant courses, IT-related background is preferred.
- 5+ years’ experience in a Project Management Role within IT or communication industry.
- A track record of achievement in a similar role.
- A Track record of managing and motivating an installation team and partners.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
- Strong sense of initiative, ownership and entrepreneurship.
- On-site support experience.
- Hands-on and can-do attitude.
- Able to demonstrate a professional approach on project milestones and benefits.
- Proven ability to build good relations and meet customer expectations.
- Proven ability to tackle the incidents.
- MS Office skills especially in PowerPoint and Excel.
- Prince2 or PMP qualified is a plus.
- Full UK driving license.
What we offer:
- Competitive salary in the relevant industry.
- Promising and sustainable self-development and prospects.
- Fast-growing market with promising opportunities on career development
- Wide technical and modern environment with challenges.
- An open communication culture.
- Free Friday afternoon tea to keep spirits high.
About Us
Founded in 2012, Hanshow is a global leading digitalisation solution provider in the
pan-retail sector, possessing strong independent R&D, software & hardware integration
capabilities, as well as advantaged resources across the whole industry chain.
Based on IoT, AI and big data technologies, Hanshow provides customers with integrated
digital store solutions, including Electronic Shelf Labels (ESL), fullscene marketing, AIoT technology and a range of other applications. Serving more than 35,000 stores in over 50
countries, Hanshow has been a trusted partner among retailers worldwide, with a reach of
over 50% of the top 100 global retailers and 66% of the top 100 domestic retailers.
Delivery Project Manager-Mandarin Speaking employer: Hanshow
Contact Detail:
Hanshow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Project Manager-Mandarin Speaking
✨Tip Number 1
Make sure to highlight your hands-on experience in project management, especially in IT or communication sectors. This role requires a proactive approach, so be ready to discuss specific projects where you successfully managed installations and motivated teams.
✨Tip Number 2
Since this position involves significant travel across the UK, emphasize your flexibility and willingness to travel. Share any previous experiences where you effectively managed projects on-site, as this will demonstrate your capability to handle the demands of the role.
✨Tip Number 3
Communication is key in this role, so prepare examples that showcase your ability to communicate effectively with various stakeholders. Discuss how you've documented project requirements and communicated them to your team in past roles.
✨Tip Number 4
Familiarize yourself with Hanshow's products and services, particularly their digital store solutions. Showing that you understand their offerings and how they relate to customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Delivery Project Manager-Mandarin Speaking
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in project management, especially within the IT or communication industry.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 5+ years of experience in project management roles. Provide specific examples of projects you've managed, particularly those involving installation teams and customer satisfaction.
Showcase Communication Skills: Since the role requires effective communication at all levels, include examples in your application that demonstrate your ability to present and influence stakeholders. Mention any experience you have with organizing and leading project meetings.
Include Technical Proficiency: Mention your proficiency in MS Office, especially PowerPoint and Excel, as well as any project management certifications like Prince2 or PMP. This will show that you have the necessary technical skills for the role.
How to prepare for a job interview at Hanshow
✨Understand the Project Management Landscape
Make sure you have a solid grasp of project management principles, especially in IT and communication. Be prepared to discuss your previous experiences and how they relate to the responsibilities outlined in the job description.
✨Showcase Your Communication Skills
Since the role requires effective communication at all levels, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated project requirements and managed stakeholder expectations in the past.
✨Demonstrate Your Hands-On Experience
Highlight any hands-on experience you have with project installations or on-site support. Be ready to discuss specific projects where you took initiative and how you ensured customer satisfaction.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on relevant IT concepts and be ready to answer questions related to hardware delivery, software deployment, and troubleshooting. Familiarize yourself with tools like MS Office, especially PowerPoint and Excel, as these will likely come up during the interview.
