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- Tasks: Lead IT project delivery, from planning to maintenance, ensuring customer satisfaction.
- Company: Join Hanshow, a leader in digital store solutions with a global reach.
- Benefits: Enjoy competitive salary and career growth in a fast-paced, innovative environment.
- Why this job: Be part of a dynamic team transforming retail with cutting-edge technology and solutions.
- Qualifications: Bachelor's degree, 5+ years in project management, IT background preferred.
- Other info: Expect UK-wide travel and onsite presence for installations; driving license required.
The predicted salary is between 43200 - 72000 £ per year.
Be responsible for local projects delivery (from project planning, implementation, risk & cost control up to maintenance service delivery) and customer satisfaction. There will be an expectation for UK wide travel and onsite presence for most POC installations that Hanshow undertake. Traveling time can be 40%+ of working week Training Hanshow partners to be capable in successfully installing any POC or project rollouts Fully understand customer requirements for the projects, documenting and communicating these to the rest of the Hanshow Team. Create and communicate all required project documentation, including Project Scope, Project Plans, Record of Project Costs, and Risk Register. Communicate with team members where applicable, ensuring the achievement of the Project Plan. Mobilise all necessary resources for hardware delivery and installation, software & system deployment, upgrading, maintenance and technical support, etc. Record and distribute minutes of the project meetings. Organise and participate in project meetings (kickoff, clarification, weekly meeting, phase review, close meeting, etc.) Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure. Bachelor or master degree in relevant courses, IT-related background is preferred. ~5+ years’ experience in a Project Management Role within IT or communication industry. ~ A Track record of managing and motivating an installation team and partners. ~ Able to demonstrate a professional approach on project milestones and benefits. ~ MS Office skills especially in PowerPoint and Excel. ~ Prince2 or PMP qualified is a plus. ~ Full UK driving license. Competitive salary in the relevant industry. Fast-growing market with promising opportunities on career development pan-retail sector, possessing strong independent R&D, software & hardware integration Based on IoT, AI and big data technologies, Hanshow provides customers with integrated digital store solutions, including Electronic Shelf Labels (ESL), fullscene marketing, AIoT technology and a range of other applications. countries, Hanshow has been a trusted partner among retailers worldwide, with a reach of over 50% of the top 100 global retailers and 66% of the top 100 domestic retailers.
Delivery Manager - IT Projects employer: Hanshow
Contact Detail:
Hanshow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager - IT Projects
✨Tip Number 1
Familiarize yourself with the specific technologies and solutions that Hanshow offers, such as Electronic Shelf Labels and AIoT technology. Understanding these products will help you communicate effectively with both the team and customers.
✨Tip Number 2
Highlight your experience in managing installation teams and projects in your conversations. Be prepared to share specific examples of how you've motivated teams and ensured successful project delivery in the past.
✨Tip Number 3
Since travel is a significant part of this role, be ready to discuss your flexibility and willingness to travel extensively across the UK. This shows your commitment to being present for project installations and customer satisfaction.
✨Tip Number 4
Prepare to demonstrate your project management skills by discussing how you handle project documentation and communication. Being able to articulate your approach to creating project scopes, plans, and risk registers will set you apart.
We think you need these skills to ace Delivery Manager - IT Projects
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Delivery Manager position. Highlight key responsibilities such as project planning, customer satisfaction, and documentation requirements in your application.
Tailor Your CV: Customize your CV to reflect your experience in project management, particularly in IT or communication industries. Emphasize your skills in managing teams, handling customer complaints, and your familiarity with tools like MS Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's needs. Mention your qualifications, such as Prince2 or PMP certification, and your ability to travel for work.
Highlight Relevant Experience: In your application, provide specific examples of past projects you've managed, focusing on your role in planning, implementation, and risk control. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Hanshow
✨Understand the Project Lifecycle
Make sure you have a solid grasp of the entire project lifecycle, from planning to maintenance. Be prepared to discuss how you've managed similar projects in the past and how you ensured customer satisfaction throughout.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with team members and customers, be ready to demonstrate your ability to document and convey project requirements clearly. Bring examples of project documentation you've created, like Project Plans or Risk Registers.
✨Highlight Your Experience with Onsite Installations
Given the expectation for UK-wide travel and onsite presence, share your experiences managing installations or rollouts. Discuss how you mobilized resources and handled any challenges that arose during these processes.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you've handled customer complaints or product issues in the past. Think of specific examples where you implemented improvement measures and facilitated timely resolutions.
