Senior Business Analyst (Wales)

About The Role

Exciting opportunity for an experienced Senior Business Analyst to join our HUB team in Newport, Wales. In this pivotal role, you’ll drive success by delivering expert consultancy across implementation, delivery, and the application of Hansen’s product suite. You\’ll work directly with a major telco client, leading requirements gathering for high-impact projects within a fast-paced, innovative environment.

About You

You are a proactive, hands-on Business Analyst with at least 3 years of relevant experience. You’re inquisitive, accountable, and eager to work across diverse teams and evolving technologies. You thrive in collaborative environments and bring:

• strong experience in the Telecom industry
• proficiency with Jira and Agile methodologies
• working knowledge of APIs and documentation best practices
• a bachelor’s degree in technology or a related field

Key Responsibilities

• Consulting: Working with valued customers, interacting with their internal solution designers, product managers and other BA’s
• End-to-end delivery: Requirement gathering, product demonstrations, analysis, design and training of end users on utilizing Hansen products
• Creating high-quality documentation for use cases and interfaces, including business requirements, impact analysis, interface design and process flows
• Supporting testers in defining test coverage and validating test scenarios
• Liaising with internal development and test teams to resolve project queries
• Coordinating client workshops to finalize project deliverables

Benefits and Perks

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

Company Overview

Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.

Contact Us

If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Visit our website at hansencx.com for more information.