Hansen Technologies, a global software and services provider, seeks a Head of Delivery Excellence for Platform Operations and Service Assurance in London. You will own operational health, reliability, resilience and governance of the customer platform, leading a move to a proactive, mature service organisation.
You will drive major incident management, monitoring strategies with Dynatrace and Davis AI, and lead Service Desk and Production Support teams, partnering with stakeholders to ensure
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Platform Reliability & Service Excellence Lead (London) employer: Hansen Technologies
Hansen is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a leader in telecom solutions, we provide our employees with opportunities for professional growth and development while fostering a culture of diversity and inclusion. Join us to shape the future of technology in communications and media, and be part of a team that values your contributions and empowers you to make a meaningful impact.
