Executive Account Manager (Permanent) in London

Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this - from enabling the strategic trading of energy resources, to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them the ability to create and deliver these essential services, charge for them, and establish and maintain lasting relationships with their end customers.

In our newly created Sales function, as an Account Executive, you will have a phenomenal opportunity to not only support, but be at the forefront of, our ambitious global growth plans for our Telcos & Media vertical. Owning the EMEA region, your primary focus will be hunting for and bringing new logos to Hansen. You’ll develop and manage a robust sales pipeline, deliver new business aligned with commercial and revenue targets as part of Hansen’s wider growth plan, and act as a brand ambassador—generating awareness and interest in Hansen’s innovative solutions. Your work will directly expand our footprint across Telcos and Media markets, secure high-value contracts, and build enduring client relationships that contribute to long-term success.

What You’ll Do

• Lead Strategic Sales: Own the full sales cycle—prospecting, outreach, product demonstrations, negotiation, and closing.
• Negotiate & Close: Lead pricing discussions, negotiate commercial terms, and prepare agreements that deliver value for all parties.
• Work closely with internal teams (Product, Marketing, Delivery, Customer Success) to deliver tailored solutions and positive business outcomes.
• Represent the company at industry events, trade shows, and conferences, acting as a trusted brand ambassador.
• Manage CRM & Reporting: Maintain accurate data for new and prospective customers, generate reports and insights for management, and support strategic planning.
• Market Intelligence: Conduct market research and competitive analysis to stay ahead of the competition and inform outreach strategies.

What You Bring

• 5+ years of experience in enterprise software solution sales, ideally to Telcos and Media sector clients.
• Strong commercial acumen and ability to align solutions with customer pain points.
• Consulting experience or background in delivering strategic client projects preferred.
• Analytical mindset with the ability to leverage data and insights.
• Additional language skills (French, Spanish, German) are highly desirable.
• Willingness to travel domestically and internationally as required.
• Bachelor’s degree in a related field; MBA preferred.

Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.