Head of Platform Reliability & Service Excellence in City of London

Head of Platform Reliability & Service Excellence in City of London

City of London Full-Time On-site
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Hansen Technologies seeks a Head of Delivery Excellence to own platform operations, service assurance, and the reliability of the customer’s platform from London on‑site. You will drive proactive, mature service governance and lead cross-functional teams across engineering, support and vendors to prevent incidents and improve availability.

As a senior leader, you will shape monitoring strategy, incident response, and disaster recovery programs while partnering with internal stakeholders to

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Head of Platform Reliability & Service Excellence in City of London employer: Hansen Technologies

Hansen is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a leader in telecom solutions, we provide our employees with opportunities for professional growth and development while fostering a culture of diversity and inclusion. Join us to shape the future of technology in communications and media, and be part of a team that values your contributions and empowers you to make a meaningful impact.

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Contact Details:

Hansen Technologies Recruitment Team