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For Companies At a Glance
- Tasks: Support individuals to live independently and ensure their safety and well-being.
- Company: Join Hanover Scotland, a trusted name in housing and support for over 40 years.
- Benefits: Competitive pay, health support, discounts, and family-friendly policies.
- Other info: Be part of a supportive team that values inclusion and personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Passion for helping others and willingness to work flexibly.
Overview
Relief Support Workers — Location: Cameron Court, Forres
Working Hours: Various Relief opportunities available
Remuneration: £14.30 – £15.02
Closing Date: Friday 31st October 2025, 23:59
About Hanover
Hanover Scotland has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so that they can live full and independent lives.
About the Role
Hanover is excited to be recruiting for Relief Support Workers based in our Cameron Court, Forres development.
If you have a passion for supporting people to remain independent, wish to make a difference to people’s lives, and would like to become part of our team then we would love to hear from you!
The role involves working on a rota basis covering various shifts including sleepovers, weekends and public holidays. The rota is a rolling rota to help support work/life balance and you will be working as part of our team to ensure that services are delivered in a flexible, dignified, safe and stimulating way.
About You
You will:
- Have a genuine passion for helping people.
- Be able to demonstrate our values: inclusion, accountability, respect, collaboration.
- Be able to display empathy and recognise the rights of independence and choice.
- Be willing to work towards an SVQ and registration with SSSC.
- Be able to work flexibly and as a lone worker on site, covering a 24-hour shift pattern.
- Be able to use Microsoft or equivalent applications competently.
- Be required to have a full and satisfactory PVG check prior to starting.
Main Responsibilities
- Continuously develop and adjust services to meet the changing needs of customers.
- Work alongside your manager to ensure the smooth and effective delivery of housing management services.
- In your manager’s absence, oversee the catering service and ensure it complies with Environmental Health regulations.
- As a lone worker, manage the building efficiently to guarantee customer’s safety and security.
- Assist in the implementation of the Care Strategy, supporting Hanover’s goals: Happy Customers, Desirable Homes, and a Resilient Organisation.
Be part of an organisation that values its people—we take pride in the services we provide and in supporting one another. With the guidance of an experienced manager, you’ll have the opportunity to grow and develop your career.
What We Offer
Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP Wellbeing and Young Person’s Guarantee employer. Your hard work and drive to succeed are rewarded through:
- Competitive salary and pension options.
- Health and Wellbeing support networks including fully trained Mental Health First Aiders and a 24/7 Employee Assistance Programme.
- Access to our Hanover Perks platform which includes high street discounts and a health cash plan.
- Cycle to work scheme.
- Tech Scheme.
- Family friendly policies.
Recruitment Dates
Closing date for applications is Friday 31st October 2025, 23:59.
Shortlisted candidates will be invited to attend interview week commencing 3rd November 2025; however, given that we have various relief contracts available then we may choose to interview candidates as applications are received and close the advert early. If you are interested in applying, then we would encourage you to apply early.
Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.
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Relief Support Workers employer: Hanover Housing Association Ltd
Contact Detail:
Hanover Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Support Workers
✨Tip Number 1
Get to know Hanover Scotland! Research their values and mission so you can show your passion for helping people during interviews. This will help you connect with the team and demonstrate that you're a great fit.
✨Tip Number 2
Network like a pro! Reach out to current or former Relief Support Workers on LinkedIn or other platforms. They can give you insider tips about the role and the company culture, which can really help you stand out.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to empathy, independence, and teamwork. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Don’t wait until the last minute! Apply through our website as soon as you can. The sooner you get your application in, the better your chances of landing an interview, especially since they might close the advert early!
We think you need these skills to ace Relief Support Workers
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you connect with our values of inclusion and respect, so share personal experiences that highlight your commitment to making a difference.
Tailor Your Application: Make sure to tailor your application specifically for the Relief Support Worker role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for at Hanover.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the role.
Apply Early!: Don’t wait until the last minute to submit your application! We encourage you to apply early through our website, as we may start interviewing candidates as applications come in. Get your foot in the door sooner rather than later!
How to prepare for a job interview at Hanover Housing Association Ltd
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting people during the interview. Share specific examples from your past experiences where you made a difference in someone's life, as this aligns perfectly with Hanover's core values.
✨Demonstrate Empathy and Understanding
Prepare to discuss how you recognise the rights of independence and choice for individuals. Think of scenarios where you've had to show empathy and how you handled those situations, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Role
Take the time to understand the responsibilities of a Relief Support Worker at Hanover. Be ready to talk about how you would manage various shifts, including sleepovers and weekends, and how you can contribute to a safe and stimulating environment for residents.
✨Highlight Your Flexibility and Team Spirit
Since the role requires working flexibly and as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous roles. Emphasise your ability to adapt to changing needs and work effectively as a lone worker when necessary.