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- Tasks: Manage housing developments and provide support to residents while ensuring effective administration.
- Company: Join Hanover, a trusted housing association supporting communities in Scotland for over 40 years.
- Benefits: Enjoy competitive salary, flexible working, ongoing training, and health support.
- Why this job: Make a real difference in people's lives by helping them feel safe and secure at home.
- Qualifications: Two years of relevant experience and knowledge of housing legislation required.
- Other info: Great career growth opportunities in a supportive and friendly environment.
The predicted salary is between 19050 - 20076 £ per year.
Location: West Area Office
Working Hours: 17.5 hours per week (Job Share)
Remuneration: £19,050 Starting Salary (salary during 6-month probation period), £20,076 (upon completion of successful probation)
Closing Date: Sunday 31st January 2026, 23:59
New Year, New Career? Come and join our Team! Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.
About the Role
As the Housing Officer, you will manage a group of sheltered, amenity and general needs housing developments, including managing staff based on those developments, ensuring the delivery of highly effective housing support and administration services. This role is a permanent post offering 17.5 hours per week (Job Share), on a rota basis.
Your role will also include:
- Manage housing applications and allocations and liaise with residents and statutory agencies.
- Ensure the provision of efficient and effective day to day management on developments.
- Provide advice and assistance to others regarding Hanover sheltered housing management services.
- Organise and lead, present and attend meetings with customers and other parties as necessary.
- Encourage and support Customer Engagement on developments to ensure all can contribute and be part of the Customer Engagement Strategy.
- Utilise your knowledge of applicants for housing, developments and local areas to liaise with Area Administrative Officers.
- Assess housing applications by means of telephone / home visits where appropriate.
- Effectively collaborate with local authorities, customers, and internal colleagues at all levels of the organisation.
About You
- Two years demonstrative experience in a similar / equivalent role.
- Possess a working knowledge of housing legislation and housing management.
- Possess a working knowledge of welfare benefits legislation applicable to the Association's business.
- Budgeting and finance monitoring skills.
- Basic computer skills, including experience using Microsoft Windows, word-processing & e-mail.
- Ability to communicate and build rapport with a wide range of people.
- Hold a relevant qualification suitable for registration with the SSSC (or be prepared to obtain this).
- Occupational requirement to hold a UK driving licence.
What We Offer
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:
- Competitive salary and pension options.
- Flexi-working and Hybrid Working Model.
- Ongoing 'on-the-job' training.
- Full paid PVG / Disclosure.
- Childcare vouchers.
- Employee Health and Wellbeing Support Service.
- Cycle to work scheme.
- Tech Scheme.
- Family friendly policies.
Hanover is an equal opportunity and disability confident employer.
Housing Officer (Job Share) in London employer: Hanover Housing Association Ltd
Contact Detail:
Hanover Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Job Share) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hanover and understanding their values. Be ready to discuss how your experience aligns with their mission of helping people feel safe and secure at home.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to build rapport with a wide range of people. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hanover.
We think you need these skills to ace Housing Officer (Job Share) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Officer role. We want to see how you can bring your unique skills to our team!
Showcase Relevant Experience: Don’t forget to mention your two years of experience in a similar role! We’re keen to see how your background in housing management and legislation can benefit us at Hanover.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This helps us get to know you better!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hanover Housing Association Ltd
✨Know Your Stuff
Make sure you brush up on housing legislation and management practices. Familiarise yourself with the specific responsibilities of a Housing Officer, as well as Hanover's mission and values. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in similar roles. Think of specific examples where you've successfully managed housing applications or collaborated with local authorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their experiences at Hanover and how they see the role evolving. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult situations, such as managing a conflict between residents or dealing with a challenging housing application. Practising these scenarios can help you respond confidently.
