At a Glance
- Tasks: Manage housing developments and provide support to residents while ensuring effective administration.
- Company: Join Hanover, a trusted housing association supporting communities in Scotland for over 40 years.
- Benefits: Enjoy competitive salary, flexible working, ongoing training, and health support.
- Other info: Great career growth opportunities in a supportive and friendly environment.
- Why this job: Make a real difference in people's lives by helping them feel safe and secure at home.
- Qualifications: Two years of relevant experience and knowledge of housing legislation required.
The predicted salary is between 19050 - 20076 £ per year.
Location: West Area Office
Working Hours: 17.5 hours per week (Job Share)
Remuneration: £19,050 Starting Salary (salary during 6-month probation period) £20,076 (upon completion of successful probation)
Closing Date: Friday 6th March 2026 @ 23:59pm
Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.
About the Role
As the Housing Officer, you will manage a group of sheltered, amenity and general needs housing developments, including managing staff based on those developments, ensuring the delivery of highly effective housing support and administration services. This role is a permanent post offering 17.5 hours per week (Job Share), on a rota basis.
Your role will also include:
- Manage housing applications and allocations and liaise with residents and statutory agencies.
- Ensure the provision of efficient and effective day to day management on developments.
- Provide advice and assistance to others regarding Hanover sheltered housing management services.
- Organise and lead, present and attend meetings with customers and other parties as necessary.
- Encourage and support Customer Engagement on developments to ensure all can contribute and be part of the Customer Engagement Strategy.
- Utilise your knowledge of applicants for housing, developments and local areas to liaise with Area Administrative Officers.
- Assess housing applications by means of telephone / home visits where appropriate.
- Effectively collaborate with local authorities, customers, and internal colleagues at all levels of the organisation.
About You
- Two years demonstrative experience in a similar / equivalent role
- Possess a working knowledge of housing legislation and housing management.
- Possess a working knowledge of welfare benefits legislation applicable to the Association’s business.
- Budgeting and finance monitoring skills.
- Basic computer skills, including experience using Microsoft Windows, word-processing & e-mail.
- Ability to communicate and build rapport with a wide range of people
- Hold a relevant qualification suitable for registration with the SSSC (or be prepared to obtain this).
- Occupational requirement to hold a UK driving license.
What We Offer
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:
- Competitive salary and pension options
- Flexi-working and Hybrid Working Model
- Ongoing ‘on-the-job’ training
- Full paid PVG / Disclosure
- Childcare vouchers
- Employee Health and Wellbeing Support Service
- Cycle to work scheme
- Tech Scheme
- Family friendly policies
Hanover is an equal opportunity and disability confident employer.
Housing Officer in Glasgow employer: Hanover Housing Association Ltd
Hanover is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are valued and encouraged to thrive. With flexible working options, ongoing training, and a strong commitment to employee wellbeing, Hanover empowers its staff to make a meaningful impact in the community while enjoying a balanced work-life dynamic. Located in the West Area Office, this role as a Housing Officer offers the unique opportunity to contribute to the lives of residents, ensuring they feel safe and secure in their homes.
Contact Details:
Hanover Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hanover and understanding their mission. Show us that you’re not just another candidate; demonstrate how your experience aligns with our goal of helping people feel safe and secure at home.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to build rapport with residents and agencies. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Hanover team.
We think you need these skills to ace Housing Officer in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Housing Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your two years of experience in a similar role has prepared you for this position. Share specific examples that demonstrate your skills in housing management and customer engagement.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your qualifications without getting lost in unnecessary details.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hanover Housing Association Ltd
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and welfare benefits. Being able to discuss relevant laws and how they apply to the role will show that you’re not just familiar with the basics, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in housing management. Think about challenges you've faced and how you overcame them, as well as any successful projects you led. This will help you stand out as a candidate who can bring real value.
✨Engage with Customer Engagement Strategies
Familiarise yourself with Hanover's approach to customer engagement. Be ready to discuss how you would encourage and support residents in contributing to their community. Showing that you understand the importance of this aspect will resonate well with the interviewers.
✨Practice Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your ability to build rapport and communicate effectively during the actual interview.
