Director | Corporate Communications | London

About Us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation. From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues. Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too. Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference. We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society. Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

Director Role

We are looking for a strategic and commercially driven Director to lead and grow a high-performing team within Hanover. This senior leadership role is responsible for driving sustained growth, delivering impactful client solutions, and positioning Hanover as a leader in the communications industry. The role operates across teams, markets and service areas, ensuring an integrated and forward-thinking approach to client delivery and business development. As a Director, you will provide inspirational leadership aligned with Hanover’s mission, vision and values, fostering a culture of excellence, collaboration and accountability. You will play a critical role in expanding the client base, growing revenue, and identifying new business opportunities, while maintaining the highest standards of client service. You will be responsible for leading key client relationships at a senior level, providing strategic counsel, overseeing the development of high-quality communications strategies, and ensuring successful delivery across accounts. Alongside this, you will drive innovation by staying attuned to media, digital and communications trends. The role also requires a strong focus on team leadership and talent development, ensuring the team remains motivated, high-performing and equipped to deliver best-in‑class work. You will actively contribute to Hanover’s wider business strategy, collaborating across teams and geographies. You will maintain a strong focus on productivity and billability, ensuring efficient allocation of time across client work and contributing directly to revenue targets, while also supporting wider team performance in these areas.

Primary Responsibilities

• Lead and manage senior client relationships, acting as a trusted advisor and escalation point for complex client issues
• Design, sell and oversee the delivery of high-quality communications strategies informed by insight and expertise
• Take ultimate responsibility for the success, performance and growth of key client accounts
• Oversee and manage the team’s new business pipeline, setting strategic direction and driving delivery against targets
• Identify and secure new business opportunities, including organic growth within existing accounts and new client acquisition
• Build and maintain a strong external network to generate business opportunities and enhance Hanover’s market profile
• Provide inspirational leadership, promoting Hanover’s values and fostering an inclusive, high‑performing team culture
• Collaborate across Hanover teams and international offices to deliver integrated client solutions
• Ensure the highest standards of quality across all client deliverables through rigorous review and oversight
• Lead financial management for the team, including budgeting, forecasting, revenue tracking and profitability

Key Skills & Experience

• Significant experience in communications, with a strong track record in a senior leadership role, ideally within an agency environment
• Proven ability to lead and grow client accounts, delivering strategic counsel and high-quality service
• Demonstrated success in driving new business, including developing pipelines and converting opportunities
• Strong commercial acumen, with experience managing budgets, forecasting and revenue growth
• Exceptional leadership and people management skills, with experience developing and mentoring senior team members
• Deep understanding of the communications, media and digital landscape, with the ability to translate trends into client value
• Excellent strategic thinking and problem-solving capabilities
• High attention to detail and commitment to delivering excellence in all client outputs
• Collaborative mindset, with experience working across teams, disciplines and geographies
• Proactive, driven and solutions-oriented approach, with a strong sense of ownership and accountability

Benefits

In addition to a competitive salary, your core benefits package will include:

• An annual performance‑related bonus plus additional bonus potential linked to recruitment, new business and long service
• 25 days’ annual leave (plus bank holidays)
• Private healthcare and dental insurance
• Travel insurance
• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service
• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)
• The Hanover Academy, which incorporates training, coaching, mentoring and reverse‑mentoring opportunities to support personal development and career progression across all levels, with a generous training budget
• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network
• A wellbeing programme, featuring (but not limited to) pre‑ and post‑maternity leave coaching, a working parents’ group, subsidised gym membership
• Our Culture Club, with a robust social calendar all year round and CSR activity

Diversity, Equity and Inclusion Statement

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture. We maintain a strict no‑tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to recruitment@hanovercomms.com with the nature of your request. We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection.

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world. Find out more about Hanover and working for us.