Junior Reinsurance Technician Apprenticeship in London

Hannover Re - with around 4,000 employees at locations all over the world. Our strength? Connecting Power: We rely on each other. As a reinsurer, we protect customers in the event of a claim. This requires customised, innovative solutions. Solutions that worked yesterday may be outdated tomorrow. We challenge ourselves and continuously optimise our services, advice and products. All this makes us one of the leading and most profitable reinsurance groups in the world and a reliable employer.

The Role:

Starting in September 2026, this 3-year apprenticeship role is designed for individuals looking to start a career in finance and reinsurance operations. Working within the Reinsurance Operations team, the apprentice will support the administration of reinsurance accounts, while undertaking the Kaplan Level 4 Professional Accounting Technician (AAT) apprenticeship. The role will also support the Reinsurance Operations team with their account’s validation and administration activities. The individual will be comfortable working independently and as part of the wider team.

We are looking for two apprentices to join the team.

Duties & Responsibilities:

• Processing of reinsurance accounts, including:
• Data entry to the Company’s policy and claims administration system;
• Preparation of treaty claims statements for settlements;
• Input of financial entries into the Company’s treaty accounting system.

Ensuring that all claim settlement requests processed are financially valid, are of an appropriate data quality, are claimed in accordance with treaty terms, and settled within stated service standards. Support the Reinsurance Operations team in the administration of a portfolio of clients, ensuring all claims and policy data provided by the clients adhere to the agreed treaty terms and conditions, including data quality and service standards. Maintain quality and consistency of process standards and operational controls. Develop and maintain good relations with colleagues across the business. Maintain good relationships with clients. Participate in work‑based projects to improve operational processes and data quality. Perform ad‑hoc administrative tasks to support the team.

About You:

Qualifications Required:

• Level 3 qualifications (A-Levels, BTEC, or equivalent).
• GCSE's Grades 9 - 4 (or equivalent).

Experience:

• No prior work experience required (ideal for school leavers or career starters).
• Proficient in all Microsoft Office applications, particularly Excel.

Skills:

• Strong numeracy and analytical skills.
• Effective written and verbal communication.
• Attention to detail and data accuracy.
• Inquisitive and analytical mindset and a natural problem solver.
• Organised, proactive, and able to manage time effectively.
• Growth mindset with a focus on continued self-development.

Person Specification:

• Communicating and Influencing: Excellent negotiation skills and demonstrated capacity to influence decisions and manage relationships with key stakeholders both in HLRUK (Senior Management team) and across the Group. Adapts communication style depending on audience.
• Problem solving: Ability to break down complex issues and identify trends, patterns and interdependencies. Pragmatic approach to assessing risks when developing solutions.
• Delivery and Accountability: Accountable for individual and team deliveries to support the overall Branch objectives. Creates an environment where challenge is expected and encouraged and holds individuals accountable for same. Efficient and responsive ensuring deadlines are met.
• Innovation and Continuous Improvement: Creates an environment where new ideas and solutions are encouraged. Continuously strives for process improvement.
• Developing Capability and Knowledge Sharing: Actively develops and enables the team acting as a role model and mentor.
• Customer Focus: Develops a deep understanding of the complexities of the customer business in order to implement ideas and technical expertise. Ensures that customer feedback is actioned and customer satisfaction maintained.
• Team Player: Focuses on building and maintaining a positive team culture and developing cross‑functional relationships. Embraces diversity of thought, ideas and skills to engage the team and deliver objectives.

Life at Hannover Re UK:

Atmosphere: Work in a global team that values innovation, agile decision‑making and mutual respect. We challenge convention, encourage open feedback and foster a community where everyone’s voice matters.

Benefits: From structured onboarding to a comprehensive range of benefits, we invest in your well‑being every step of the way. Our offerings include health and wellness initiatives, personal and professional development opportunities and a support system designed to help you thrive in all aspects of your growth and daily life.

Prospects: Bring your expertise and curiosity – here, you'll have the space to drive change and own your ideas. We’ll keep you engaged with fresh challenges, mentorship, skill‑building opportunities and the freedom to shape your path.