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For Companies At a Glance
- Tasks: Own data and application integrations, driving automation and AI in operational workflows.
- Company: Join HANNON Transport Ltd, a leader in logistics innovation.
- Benefits: Competitive salary, professional development, and exposure to digital transformation projects.
- Why this job: Make a real impact in a dynamic environment focused on sustainability and growth.
- Qualifications: 5+ years in SQL, application support, and strong Python skills required.
- Other info: Collaborative culture with opportunities for career advancement.
The predicted salary is between 45000 - 55000 ÂŁ per year.
Overview
Join to apply for the Senior Application Support Engineer role at HANNON Transport Ltd.
Location: Aghalee (base location, travel expected).
Salary Range: ÂŁ45k to ÂŁ55k depending on experience.
Job Information
Job Title
Senior Application Support Engineer
Department
IT
Reports To
Head of IT
Location
Aghalee (base location, travel expected)
Job Purpose
We’re hiring a senior, hands-on engineer to own data and application integrations across the group. You’ll combine strong TSQL and Python to support and improve our operational systems (TMS/WMS/FMS), design and build a scalable BI/data platform (AWS + Microsoft), and drive automation that removes spreadsheet based, siloed processes. You will also help integrate AI into BI and operational workflows, working closely with stakeholders across Logistics, Operations, Finance, and Compliance.
Duties And Responsibilities
Data Platform & BI (AWS)
- Design and implement modern data architectures: S3 data lake, Glue Data Catalog/ETL, Athena, Redshift (or equivalent), Lake Formation (governance), and QuickSight (or equivalent BI tool).
- Build reliable data pipelines (batch/stream) using Glue/Lambda/Step Functions, event-driven patterns (SQS/SNS/EventBridge), and CI/CD for data (IaC with Terraform/CloudFormation).
- Create dimensional models (star/snowflake), conformed dimensions, and robust SQL/Python transformations with strong testing and documentation.
- Implement monitoring, lineage, and cost optimisation; define and track RPO/RTO for analytics platforms.
Applications & Integrations (TMS/WMS/FMS)
- Provide Level 3 application support across transport, warehouse, and fleet systems; triage incidents, tune SQL, and deliver permanent fixes.
- Build and maintain systems integrations via REST/SOAP APIs, EDI (XML/JSON) schemas, and flatfile interfaces (SFTP/AS2).
- Author integration runbooks, error handling/retry patterns, and observability (dashboards/alerts) for data/app interfaces.
SQL & Python Engineering
- Write high-quality TSQL (procedures, functions, views), optimize queries/indexes, and manage release/change control.
- Develop Python services and utilities (ETL jobs, API clients, data quality checks, automation tools), packaged and containerised where suitable.
- Use Git and CI pipelines for versioning, testing, and releases.
AI in BI & Operations
- Integrate AI services to augment BI (e.g., automated insights, anomaly detection, natural-language Q&A, intelligent alerting) using platforms such as AWS Bedrock (and/or Azure equivalents), embedding safely into apps/dashboards.
- Implement RAG/semantic search on approved datasets; enforce guardrails, access controls, and auditability.
Automation & Process Improvement
- Replace spreadsheet/offline processes with governed datasets, apps, or workflows; standardise master data and reference tables.
- Build lightweight internal tools (portals, scripts, APIs) to streamline business workflows; document and train users.
Security, Governance & DR
- Enforce least-privilege, RBAC, and secrets management (KMS/SSM Parameter Store/Key Vault).
- Apply data governance (naming, cataloguing, classification, retention), access reviews, and audit logging across AWS/Microsoft estates.
- Contribute to backup/restore strategies and DR tests for data platforms and critical applications.
Essential – Knowledge, skills and experience required
- Bachelors degree in Computer Science/Information Systems (or equivalent experience).
- 5+ years professional experience across SQL (TSQL preferred), application support, and BI/data platforms.
- Strong Python skills; proven experience delivering production ETL/ELT pipelines.
- Hands-on with AWS analytics (S3/Glue/Athena/Redshift), and experience with a mainstream BI platform Power BI; QuickSight experience.
- Solid understanding of data modelling, performance tuning, and testing; comfortable with Git/CI and infrastructure as code.
- Excellent stakeholder engagement, documentation, and problem solving; able to translate business needs into data solutions.
- Experience supporting and integrating operational systems (TMS/WMS/FMS) and working with APIs/EDI/XML/JSON.
Desirable
- AWS: Data Analytics Specialty, Solutions Architect, Developer or SysOps; QuickSight Author/Admin.
- Microsoft: DP203 (Data Engineering), PL300 (Power BI), Fabric Analytics Engineer.
- Databases: Microsoft SQL Server (MCSA/DP300), PostgreSQL, MySQL experience beneficial.
- Integration/Security: ITIL v4, Purview, Azure Data Factory, Kafka/Kinesis, or message brokers.
- Familiarity with bedrock-hosted LLMs (e.g., Claude) or Azure OpenAI, and vector databases.
Personal Attributes
- Analytical mindset with a solutions-focused approach
- Strong communication and collaboration skills
- Ability to manage multiple tasks and deliver to deadlines
- Proactive, innovative, and adaptable in a changing environment
Why join Hannon Transport
- Join a company focused on innovation, sustainability and growth
- Exposure to large-scale digital transformation projects in a leading logistics organisation
- Professional development and training opportunities
- A competitive salary and company benefits are available for the right candidate
Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon may adapt duties as deemed necessary.
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Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
- Industries: IT System Training and Support
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Senior Application Support Engineer employer: HANNON Transport Ltd.
Contact Detail:
HANNON Transport Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at HANNON Transport. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your TSQL and Python projects. This is your chance to demonstrate your expertise in data platforms and application support, making you stand out from the crowd.
✨Tip Number 3
Prepare for the interview like it’s a big exam! Research HANNON Transport, understand their operations, and think about how your experience aligns with their needs. Be ready to discuss how you can drive automation and improve their systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at HANNON Transport.
We think you need these skills to ace Senior Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Application Support Engineer role. Highlight your experience with SQL, Python, and any relevant BI/data platforms. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at HANNON Transport. Share specific examples of your past work that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention how you've tackled challenges in previous roles. We love candidates who can demonstrate their analytical mindset and solutions-focused approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HANNON Transport Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your TSQL and Python skills before the interview. Be ready to discuss specific projects where you've used these technologies, especially in building data pipelines or optimising queries. This will show that you’re not just familiar with the tools, but that you can apply them effectively.
✨Understand the Business Context
Familiarise yourself with HANNON Transport's operations and how the role of a Senior Application Support Engineer fits into their logistics framework. Being able to connect your technical skills to real-world applications in transport, warehouse, and fleet systems will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to application support or data integration. Practice articulating your thought process clearly, as this will demonstrate your analytical mindset and problem-solving abilities, which are crucial for the role.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various stakeholders, be prepared to discuss examples of how you've successfully collaborated with teams in the past. Highlight your communication skills and how you’ve translated business needs into technical solutions, as this will resonate well with the interviewers.
